Summary: Plans, directs, and coordinates the leasing and governance activities of residential apartment properties by performing the following duties.   

Duties and Responsibilities include the following.  Other duties may be assigned. 

1. Manages and over sees operations, maintenance, administration, and improvement of residential properties.* 

3. Maintains occupancy and delinquency percentages. *

1. Directs collection of monthly rental fees.* 

1. Acts as liaisons between on-site managers or tenants and owners.* 

1. Meets with prospective tenants to show properties and explain terms of occupancy..* 

1. Markets vacant space to prospective tenants.* 

1. Prepares detailed budgets and financial reports for properties.* 

1. Directs and coordinates the activities of staff and contract personnel and evaluates their performance.* 

1. Meets with clients to negotiate management and service contracts, determine priorities, and discusses the financial and operational status of peroperties.* 

1. Solicits and analyzes bids from contractors for repairs, renovations, and maintenance.* 

1. Prepares and administers contracts for provision of property services such as cleaning, maintenance and security services.* 

1. Investigates complaints, disturbances and violations and resolves problems following management rules and regulations.* 

1. Reviews rents to ensure that they are in line with rental markets.* 

1. Informs supervisor of any issues or concerns that may arise.* 

1. Understands and insures compliance with all governing regulations, codes, and laws as well as other state and local authorities.* 

1. Administers day to day implementation of a standard operating procedural manual.* 

1. Performs other duties as assigned. 

Supervisory Responsibilities: 

Directly supervises five employees in the Support Staff Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Language Ability: 

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. 

Math Ability: 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

Reasoning Ability: 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

Computer Skills: 

To perform this job successfully, an individual should have knowledge of Office Suite, and common internet browsers. 

Education/Experience: 

High school diploma or general education degree (GED); or less than one year related experience or training; or equivalent combination of education and experience. 

Certificates and Licenses: 

Valid driver's license 

Knowledge, Skills and Other Abilities: 

• Oral or written communication skills 

• Professionalism 

• Task management 

• Time management 

• Customer service 

• Resident relations 

• Polite communication and resident interaction 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand, walk, sit, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, and taste or smell. The employee must occasionally lift and/or move up to 25 pounds.  

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions. The employee is occasionally exposed to wet or humid conditions (non-weather), work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, extreme cold (non-weather), extreme heat (non-weather), risk of electrical shock, pests/animals, and lead based paint.  

The noise level in the work environment is usually moderate.