Description

Now Hiring: Customer Service Coordinator – Maintenance Department
Arlington Heights

Luther Village is a premier independent senior living community dedicated to providing exceptional service and a welcoming environment for our residents. We are currently seeking a Customer Service Coordinator to join our Maintenance team!

About the Role

As the Customer Service Coordinator, you will be the central point of contact for maintenance requests and service coordination. This role is ideal for someone who is organized, personable, and committed to delivering outstanding service to our residents.

Key Responsibilities

• Receive and coordinate maintenance service requests 
• Communicate effectively with residents and maintenance staff 
• Schedule and track work orders to ensure timely completion 
• Provide friendly, professional customer service at all times 
• Maintain accurate records and documentation 
• Support the Maintenance Department with administrative tasks 

What We’re Looking For

• Strong communication and interpersonal skills 
• Excellent organizational and multitasking abilities 
• Customer service experience preferred 
• Ability to work independently and as part of a team 
• Positive attitude and commitment to resident satisfaction 

Position Details

• Full-Time | Monday – Friday 
• Pay: $22.00 per hour 
• Benefits: Full benefit package available 
• Time Off: Generous paid time off package 

Why Join Luther Village?

Be part of a community where your work truly makes a difference. At Luther Village, you’ll build meaningful connections while helping create a comfortable and well-maintained home for our residents.

Apply today and become part of a team that values service, respect, and community!