Patient Coordinator (Medical Receptionist)

Access Physical Therapy & Wellness

Posted 3 months ago

Full Time

City of Albany, New York

In Person

Smart Summary

Responsibilities

Manage front desk operations including patient scheduling, check-in/out, and referral coordination. Handle insurance verification, payment collection, and the maintenance of accurate electronic medical records.

Qualifications

You have a High School Diploma or GED, along with one to three months of related experience. You are proficient in managing front desk operations, including patient check-in/out, scheduling, and insurance verification within an EMR system.

Must Have Skills for ATS

EMR

HIPAA

EPIC

Job Description

Overview

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our Albany, NY team! 

How ACCESS PT supports you:

  • 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
  • Paid sick leave (varies by state)
  • Wellness Program Access
  • 10% childcare tuition discount at Kindercare Childcare Centers
  • Training and career development
  • Network partnerships with top health systems in the region

Job Position: Patient Coordinator 

Job Location: 747 Madison Avenue, #1 Albany, New York 12208  

Job Type: Full-Time 

Salary Description: $17.00-$19.00/hour, based on experience

  • Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service 
  • Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care 
  • Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents 
  • Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience

Qualifications

  • High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and exp.
  • Medical receptionist experience a plus
  • EMR scheduling software knowledge a plus
  • EPIC software knowledge is a plus
  • Spreadsheet and Word Processing software.

EOE

Access Physical Therapy & Wellness

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