Flexible Customer Service Associate

Hertz

Posted 3 months ago

Full Time

Manchester, New Hampshire

In Person

Smart Summary

Responsibilities

Consult with customers on rentals to maximize revenue through product offerings and sales support. Maintain vehicle readiness by cleaning, fueling, and assessing damage, while also providing customer shuttle services.

Qualifications

You have strong oral and written communication skills with a demonstrated ability to take ownership and initiative. You possess the necessary communication capabilities to fulfill the role's responsibilities and can operate essential office equipment.

Must Have Skills for ATS

computer terminal operation

telephone operation

calculator operation

copy machine operation

fax machine operation

Job Description

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers. This position also ensures vehicles are prepared for customer pick-up, which includes cleaning vehicles. assessing damage, fueling, and refilling all fluids. 

Wage: $19.00/hr

Qualifications: 

Strong oral and written communication of ownership, accountability, and initiative.  Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above.  The essential functions of this position include, but are not limited to, the following such as sitting, standing, waking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, copy machine, and fax machine is required. 

Apply today and shift your career into drive for tomorrow

Benefits and Perks: 

  • Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: 
  • Up to 40% off the base rate of any standard Hertz rental    
  • Medical, Dental & Vision plan options 
  • Retirement programs, including 401(k) employer matching 
  • Paid Parental Leave & Adoption Assistance 
  • Employee Assistance Program for employees & family 
  • Educational Reimbursement & Discounts 
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness  
  • Perks & Discounts –Theme Park Tickets, Gym Discounts & more 

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.   US EEO STATEMENT  At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.  Individuals are encouraged to apply for positions because of the characteristics that make them unique.  EOE, including disability/veteran

Hertz

Hertz Global Holdings, Inc. is one of the world’s leading car rental and mobility solutions providers. Its subsidiaries, including The Hertz Corporation, and licensees operate the Hertz, Dollar, Thrifty, and Firefly vehicle rental brands, with more than 11,000 rental locations in 160 countries around the globe. The company also operates the Hertz Car Sales brand, which offers a range of quality, competitively priced used cars for sale online and at locations across the United States, and the Hertz 24/7 car-sharing business in Europe. Hertz pioneered the car rental industry, and the Hertz brand is one of the most recognized brands globally. For more than a century, Hertz has offered innovative, differentiated products in an effort to make every rental experience seamless and special. Customers choose Hertz for its wide selection of top-rated vehicles, for its free Hertz Gold Plus Rewards® loyalty program, and because of Hertz’s thousands of convenient locations.
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