Inside Sales / Customer Service Representative
Hardscapes & Masonry
Inside Sales / Customer Service Representative
Hardscapes & Masonry
Posted 3 months ago
Full Time
Fountain, Colorado
In Person
Smart Summary
Responsibilities
The role involves providing in-person and phone customer service and technical assistance to contractors and customers. Responsibilities include creating sales orders, coordinating with outside sales representatives, and managing delivery scheduling.
Qualifications
You have a basic knowledge of Microsoft Office programs and strong organizational and communication skills. You are comfortable providing customer service, technical assistance, and working with sales representatives and dispatching. You can also maintain product knowledge and competitor awareness.
Must Have Skills for ATS
Microsoft Office
Sales Order Management
Customer Service
Technical Assistance
Dispatching
Scheduling
Job Description
We are seeking a Inside Sales / Customer Service Representative to join our team!
*This is an on-site role, and will not be remote or hybrid, at any time.*
What We Offer:
- Work in a team-oriented environment where collaboration is a priority.
- Achieve your professional goals without sacrificing the balance between work and life.
- A comprehensive benefits package with options to choose what works best for you and your family.
About the Role:
As a Insides Sales / Customer Service Representative with Pavestone you are responsible for:
- Providing in-person and on-the-phone customer service to our contractors and customers.
- Providing technical assistance for installing and maintaining the products we sell.
- Creating accurate and complete invoices/sales orders.
- Working with Outside Sales Representatives.
- Ensuring customer satisfaction.
- Maintaining knowledge of products and their applications.
- Knowing competitor products.
- Assisting with dispatching and scheduling deliveries.
- Completing daily paperwork.
About You:
The ideal candidate for this role will have:
- A basic knowledge of Microsoft Office programs.
- Good organizational and communication skills.
- Strong problem-solving skills.
- Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).
Ready to apply?
The process is simple. Click on the “apply” button to get started or apply in person.
Hardscapes & Masonry
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