Sales and Customer Service

InsuranceHub Leavitt Agency

Posted 3 months ago

Full Time

Lawrenceville, Georgia

In Person

Smart Summary

Responsibilities

The role involves guiding prospective clients through DOT compliance services and performing inbound and outbound sales calls. Additionally, the representative will onboard new clients and provide ongoing support to ensure records remain audit-ready.

Qualifications

You have at least one year of experience in inside sales, customer service, or DOT compliance, with a strong aptitude for sales calls and consultative solutions. You are highly organized, detail-oriented, and comfortable using CRM and cloud-based systems to manage client records and support trucking companies with their DOT compliance needs.

Must Have Skills for ATS

DOT compliance

FMCSA compliance

Driver file management

ELD compliance

CSA score management

CRM

Inside sales

Customer service

Job Description

🚨 Job Opening: Sales & Service Representative (In-Office) — Lawrenceville, GA

Company: TruckingHQ
Location: Lawrenceville, Georgia
Position Type: Full-Time, In-Office
Department: Compliance Sales & Client Services


About TruckingHQ:

TruckingHQ is a leading provider of DOT and FMCSA compliance services, helping transportation companies across the U.S. stay on the road and operate safely. From driver file management to ELD compliance and CSA score improvement, we deliver real-world solutions that make a difference for fleets of all sizes.

We are growing fast and looking for an energetic, organized, and service-minded individual to join our Lawrenceville, GA office. If you’re passionate about helping people and thrive in a detail-oriented environment where compliance meets customer service — we want to talk to you.


Position Overview:

As a Sales & Service Representative at TruckingHQ, you'll be on the front lines of our mission to support carriers and owner-operators with DOT compliance solutions. This hybrid role blends inside sales with customer service — meaning you’ll help bring on new clients and support them through their compliance journey.


Key Responsibilities:

  • Guide prospective clients through our suite of DOT compliance services

  • Perform inbound and outbound sales calls to carriers, owner-operators, and fleet managers

  • Onboard new clients and manage their initial setup (Driver Qualification Files, Clearinghouse, etc.)

  • Provide ongoing client support and education regarding DOT compliance requirements

  • Monitor client accounts and proactively recommend service enhancements (ELD, CSA Score Management, etc.)

  • Collaborate with internal compliance team to ensure client records stay audit-ready

  • Use CRM and task management tools to keep accurate client and sales records


Ideal Candidate:

  • 1+ year of experience in inside sales, customer service, or DOT compliance (trucking industry experience a major plus!)

  • Strong communication and interpersonal skills — both written and verbal

  • Comfortable making sales calls and offering consultative solutions

  • Highly organized with an eye for regulatory detail

  • Passionate about helping trucking companies succeed and stay safe on the road

  • Tech-savvy; able to work in a CRM and navigate basic cloud-based systems


What We Offer:

  • Competitive base pay + commission

  • Monday–Friday schedule (no weekends)

  • Paid time off and holidays

  • Professional growth in a fast-moving industry

  • A supportive team atmosphere in our Lawrenceville headquarters

"Work-life balance" is more than just a buzzword here at InsuranceHub - it's our way of life. We constantly strive to create a positive environment for our teams. Beyond just selling insurance and providing customer service, one of our goals is to make sure that our team members are happy and healthy. From our amazing break room featuring a professional ping-pong table and games to our new wellness room, we're all about you!​

InsuranceHub Leavitt Agency

If you're looking for a quality insurance agency, look no further than InsuranceHub Leavitt Agency. Our dedicated staff of insurance professionals are here to assist you in securing a home, auto or business insurance policy designed to protect you and your loved ones for years to come. With a vast knowledge of our many carriers, we are equipped to shop for the best policy to suit your needs. Our job is to help you navigate through the sea of policy options and clarify any questions or concerns you may have along the way. We've successfully served thousands of members and are determined to treat each individual with respect and compassion. Shopping for insurance can be difficult, but our staff does the work for you. Maintain your peace of mind knowing that our insurance professionals have your back. Our Mission: InsuranceHub Leavitt Agency will continually exceed your expectations by providing transparent insurance choices and competitive rates.
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