Summary:

Performs registration, order entry and reception functions for Laboratory. Obtains appropriate information regarding patient demographics, insurance coverage and obtains necessary patient signatures on authorizations and waivers of non-coverage, if appropriate. Accepts phone orders and requests follow-up written physician order.

Responsibilities:

1. Greets patients promptly in a friendly manner, assists patients with special needs and provides necessary information & always respects confidentiality.

2. Accurately identifies patient, performs accurate and complete registration & obtains necessary consents & signatures.

3. Obtains all required information for billing, enters correct diagnosis code(s). Enters information and follows registration protocols as needed to insure accurate and timely billing.

4. Orders tests correctly in computer system, prints requisition and verifies orders.

5. Communicates well with other staff members to insure excellent customer service and appropriate follow-up.

6. Answers phone promptly and appropriately.

7. Accurately labels and receives specimens into laboratory LIS system & delivers to appropriate section.

8. Acts as a customer service representative for the laboratory including but not limited to: faxing, verbal result reporting, add-ons, questions etc.

9. Fulfills all compliance responsibilities related to the position.

10. Performs other duties as assigned.

Education: HS GRAD/EQUIVALENT

Other Information:

Required:

High School Diploma or equivalent - GED
Minimum of 1 year experience in customer service/ receptionist /secretary / medical billing / contact center / Lab Assistant / Administrative Assistant / Patient Access .
CT Driver's License for travel to offsite locations
Data entry / computer systems knowledge required.

Desired: Medical terminology, ICD-9 coding, medical office/hospital experience.

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Little or no potential for occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Danbury Hospital

Org Unit: 131

Department: Outside Lab

Exempt: No

Salary Range: $17.00 - $31.00 Hourly

Established in 1885, Danbury Hospital is a not-for-profit community hospital providing Greater Danbury area residents convenient access to exceptional care, close to home. As a proud member of Western Connecticut Health Network, we are united by our mission to improve the health and well-being of those who live in the communities we call home. We remain the local community providers you know and trust, only better. As a teaching hospital, we are associated with the University of Vermont College of Medicine, Yale University School of Medicine and St. George’s University School of Medicine. At Danbury Hospital, we go beyond caring for people to caring about people. We are committed to providing you and your family with personalized care without compromise. We take pride in keeping people well, instead of just treating the sick. We believe the key to optimal health is a strong partnership with a primary care physician who can help manage your health and coordinate your care through all life stages. Come explore our hospital, talented medical staff, clinical specialties and wellness programs. Employees: 2,483 Danbury Hospital, 182 New Milford Hospital Medical Staff: 597 physicians and 218 Allied Health professionals Beds: 456, includes 26 bassinets in Danbury Hospital ED Cases: 69,248 Inpatient Discharges: 20,463 Outpatient Cases: 422,147 Total Surgeries: 13,895 Newborn Births: 1,987 Community Benefit: $153 million *Note – In 2014, Danbury Hospital and New Milford Hospital transitioned to a single license, combining medical staffs, licensed beds and clinical systems. As of September 30, 2017

Lab Registration 1 - FT - Day/Eve

Lab Registration 1 - FT - Day/Eve

Boost Your Interview Chances