Join the City of Pharr as a Full Time Billing Specialist and become an integral part of our dynamic team in beautiful Pharr, TX. This onsite position offers a unique opportunity to work closely with a customer-focused team dedicated to solving problems and driving innovation. With an expected pay of $28,000, you will play a vital role in ensuring accurate billing processes that directly impact our community’s financial health. You will thrive in an energetic environment where your contributions are valued, and your professional growth is encouraged.

Being part of a forward-thinking organization means you'll engage in meaningful work that makes a difference every day. You will be offered great benefits such as Medical, Dental, Vision, and Paid Time Off. Seize the chance to enhance your career in a role that combines your skills with a commitment to excellence in service. Apply now to become a key player at the City of Pharr!

Are you excited about this Billing Specialist job?

As a Billing Specialist at the City of Pharr, you will be responsible for overseeing critical aspects of the billing process for both residential and commercial Pharr Connect customers. Your key responsibilities will include generating accurate reports and invoices, processing payments, and efficiently resolving any billing discrepancies that arise. By ensuring accuracy and timeliness in these tasks, you will play a vital role in maintaining customer satisfaction and enhancing the financial integrity of our services. Your attention to detail and problem-solving skills will be essential in delivering a seamless billing experience that reflects our commitment to customer-centricity and innovation.

Are you the Billing Specialist we're looking for?

To excel as a Billing Specialist at the City of Pharr, candidates must possess a solid understanding of the call center environment and its associated duties. Proficiency in billing software and various computer systems is essential to effectively manage the billing process. The ability to thrive in a fast-paced environment will be crucial, as you will be tasked with juggling multiple responsibilities and projects simultaneously. Strong skills in Microsoft Word, PowerPoint, and Excel will enable you to generate reports and invoices accurately. Furthermore, a keen attention to detail and a problem-solving mindset are vital for identifying and resolving billing discrepancies, ensuring that our customers receive exceptional service and support.

Your adaptability and organizational skills will be key to your success in this role.

Knowledge and skills required for the position are:

• Knowledge of call center environment and duties.
• Knowledge of computer systems.
• Knowledge of billing software.
• Capable of working in a fast-paced environment and effectively managing tasks/projects.
• Proficient in computer software such as Microsoft Word, PowerPoint, Excel.
• Strong problem-solving mindset and attention to detail.

Our team needs you!

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!

Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.