Front Desk Associate- 4:30am-11am, Mon-Fri

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Gold's Gym Richmond-Westend, Arb, Midlo, Gayton

Posted 3 months ago

Full Time

, Virginia

In Person

Smart Summary

Responsibilities

The Front Desk Associate greets members and guests, manages check-ins, and provides gym tours and membership information. They are also responsible for processing retail sales and maintaining the cleanliness of the front desk area.

Qualifications

You have excellent customer service and communication skills, with the ability to multitask effectively. You will be responsible for greeting members, managing inquiries, and performing administrative duties at the front desk.

Must Have Skills for ATS

NASM

ACE

ISSA

Job Description

 Position OverviewThe Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties.
We Offer
  • Competitive pay
  • Training programs
  • Employee discounts and perks 
  • Promotion opportunities 
  • Fitness-minded workplace culture 
  • Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent) 
  • Plus, additional perks!

Responsibilities
  • Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
  • Personally checks each member into the gym using the proper check-in procedures
  • Register all guests into the gym using proper registration procedures
  • Provides new guests with a tour of the gym and helps answer questions about current membership options
  • Assists guests with purchasing a new membership
  • Answers phone in a professional and courteous manner and uses proper phone greeting techniques
  • Processes retail and concession sales
  • Cleans and maintains the front desk area

Requirements
  • Excellent customer service skills
  • Ability to communicate effectively with both staff and members
  • Ability to multi-task

About Gold’s GymWhat started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. 
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Gold's Gym Richmond-Westend, Arb, Midlo, Gayton

Since 1965, it has been the mission of all Gold’s Gyms to meet our member's fitness needs and ensure satisfaction in their experience at Gold's Gym. We provide first class customer service, the best equipment, a well-maintained facility, and a community environment that motivates our members to do and be the very best. Locations: Willow Lawn: 1601 Willow Lawn Drive Richmond, VA 23230 804-441-8310 GM- Charles Davis ggwillowlawn@goldsgymrichmond.com The Fan: 8 South Harvie Street Richmond, VA 23220 804-823-9288 GM- Dana Herrman ggthefan@goldsgymrichmond.com Mechanicsville: 7368 Bell Creek Road Mechanicsville, VA 23111 804-823-9290 GM- Ashley Koch ggmechanicsville@goldsgymrichmond.com Swift Creek: 13606 Hull Street Road Midlothian, VA 23112 804-823-9289 GM- Lindsay Clay ggswiftcreek@goldsgymrichmond.com Colonial Heights: 1823 Southpark Boulevard Colonial Heights, VA 23834 804-823-9291 GM- Shepp Willoughby ggcolonialheights@goldsgymrichmond.com White Oak 4346 S. Laburnum Avenue Richmond, VA 23231 804-404-9599 GM- Alex Ebel ggwhiteoak@goldsgym.net Meadowbrook 5758 Hopkins Road N. Chesterfield, VA 23234 804-404-9595 GM - Paul Wiggin ggmeadowbrook@goldsgymrichmond.com
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