Business Assistant

Cherry Tree Dental

Posted 3 months ago

Full Time

Fenton, Michigan

In Person

Smart Summary

Responsibilities

The Business Assistant manages daily clinic operations by greeting patients and handling appointment scheduling and confirmations. They are also responsible for verifying insurance benefits, processing payments, and maintaining confidential patient records.

Qualifications

You have a high school diploma or equivalent and strong multitasking and leadership abilities. You possess excellent customer service and attention to detail, with positive, professional communication skills, and a team-oriented mindset. Previous dental or medical office experience is preferred but not required.

Must Have Skills for ATS

Scheduling

Insurance verification

Payment posting

Patient records management

Job Description

Business Assistant (Full-Time)

Birch Tree Dental, a Cherry Tree Dental Office | Fenton, MI

Birch Tree Dental is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.


Why You’ll Love Working Here:
  • Competitive compensation
  • Health Insurance - significant employer contributions towards monthly premiums
  • Dental Insurance (employer-paid)
  • Vision Insurance
  • Basic life & long-term disability insurance (employer-paid)
  • 401(k) employer contribution
  • Up to 3 weeks of PTO in your first year
  • Paid holidays
  • Continuing education opportunities
  • Employee referral bonus program
  • A supportive, team-oriented environment

What You’ll Do:
As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.

Your responsibilities will include:
  • Greeting and assisting patients in person and over the phone
  • Scheduling, confirming, and managing appointments
  • Verifying insurance benefits and coverage
  • Posting accurate patient and insurance payments
  • Reviewing treatment plans and explaining next steps clearly
  • Maintaining accurate, confidential patient records

What We’re Looking For:
  • High school diploma or equivalent
  • Dental or medical office experience preferred (not required)
  • Strong multitasking and leadership abilities
  • Positive, professional communication skills
  • Excellent customer service and attention to detail
  • A team‑oriented mindset

Patient Care Hours:
  • Monday: 10:00am – 7:00pm
  • Tuesday: 7:00am – 4:00pm
  • Wednesday: 7:00am – 5:00pm
  • Thursday: 7:00am – 4:00pm

Cherry Tree Dental

Our purpose is your practice. Cherry Tree Dental is a growing dental service organization (DSO) supporting nearly 30 dental offices across the Midwest and proudly serving approximately 80,000 patients. We provide strong operational support that allows our doctors and teams to focus on delivering exceptional patient-first care. Our supported practices operate autonomously, with clinicians leading patient care decisions while benefiting from shared resources, systems, and expertise. At Cherry Tree Dental, team members can expect: • A patient-first approach to care • Competitive pay and comprehensive benefits • Clear growth and advancement opportunities • Mentorship and professional development • A strong emphasis on work-life balance Whether you’re a dentist, hygienist, dental assistant or business team professional, you’ll find a supportive environment where your voice matters and your career can thrive. Discover current open positions and learn more at cherrytreedental.com.
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