ALABASTER CITY SCHOOLS

JOB DESCRIPTION

Multiple Positions

JOB TITLE: Information Technology (IT) Technician

REPORTS TO: Assistant Superintendent of Technology

MINIMUM QUALIFICATIONS:

1. One (1) year of computer support, troubleshooting or related experience preferred.
2. Possess and maintain a valid driver’s license.
3. Communicate effectively through written and oral communication skills.
4. Ability to lift up to 50 pounds; agility and dexterity needed to climb, stoop, bend, lift/move equipment (computers and/or peripherals, etc.) when necessary and to perform technical equipment inspections and/or repairs, including the inspection of cabling in floors and ceilings.
5. Ability and willingness to work after hours, weekends, or holidays when necessary.
6. Ability to be punctual and maintain regular attendance.
7. Such alternatives to the above qualifications as the Board may find appropriate and acceptable.

PERFORMANCE RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

1. Be proficient in working with the following operating systems: Windows, Mac OS, iOS, Chrome, and Android.
2. Be proficient in supporting network administration duties such as troubleshooting, securing the network, maintaining users, etc.
3. Be competent in the use of software applications such as word processing, databases, and spreadsheets.
4. Perform maintenance on computers and computer systems.
5. Provide users with efficient, effective, courteous and timely technical support.
6. Demonstrate skill in problem-solving.
7. Assist in researching and selecting appropriate technology resources (including but not limited to computers, hardware, software, audio/visual equipment, etc.).
8. Work with school and district technology team to identify and implement plans for technology upgrades and deployments.
9. Replace, repair, and install parts of computer hardware, including performing diagnostic tests and troubleshooting to determine if problems are hardware or software problems.
10. Diagnose technology issues to determine if problems are hardware or software.
11. Display appropriate workplace appearance and conduct.
12. Manage time and tasks independently and efficiently.
13. Maintain a positive and helpful disposition in working with others.
14. Be prompt, punctual, and dependable.
15. Keep abreast of current and emerging technologies through continuing education and professional learning.
16. Perform other work-related duties as assigned by the Chief Technology Officer.
17. Participate successfully in training programs, professional development, or other learning to increase skill and proficiency related to job performance and leadership.
18. Follow directions and ask for assistance or clarification when needed.
19. Adheres to school system rules, administrative procedures, local Board policies, and state, federal, and local laws.

TERM OF EMPLOYMENT: 12-Months / 240 days per year

EVALUATION: Performance will be evaluated in accordance with the support personnel evaluation system and Board policy.

SALARY RANGE: Appropriate placement on current salary schedule.