Service Receptionist
Nielsen Automotive Group
Service Receptionist
Nielsen Automotive Group
Posted 3 months ago
Full Time
Morristown, New Jersey
In Person
Smart Summary
Responsibilities
The role involves greeting guests, managing the reception area, and handling customer inquiries via phone and email. Additionally, the receptionist processes payments, schedules service appointments, and performs general clerical tasks.
Qualifications
You have excellent verbal and written communication skills, are self-motivated, and can greet and welcome guests as soon as they arrive. You will ensure the reception area is tidy, provide basic information, and perform other clerical duties such as filing and photocopying. Experience with Microsoft Office and customer service is preferred.
Must Have Skills for ATS
Microsoft Office
Customer Service
Cash Handling
Scheduling Appointments
Job Description
Nielsen Ford of Morristown is seeking a Service Receptionist/Cashier to join our team! This is a great position for a recent High School Graduate.
BENEFITS:
- FREE COLLEGE OPPORTUNITY! Online or in person with Strayer University!
- Employee discount plans on purchases and services
- Health, dental and vision insurance
- Life insurance
- 401k retirement account
- Paid vacation and sick leave
- Excellent verbal and written communication skills
- Enthusiastic with high energy throughout the sales workday
- Self-motivated
- Greet and welcome guests as soon as they arrive
- Ensure reception and customer waiting areas area is tidy and presentable, with all necessary stationery and material (e.g. suppliers, refreshments and brochures)
- Provide basic and accurate information in-person and via phone/email
- Perform other clerical receptionist duties such as filing, photocopying, and faxing
- Accept payments by cash, credit cards and checks from customers
- Refund customer payments for unused parts or other reasons in accordance with supervisor direction or company policy
- Record receipts, delivery of change and other transactions throughout the shift
- Schedule and service appointments
- Direct customer calls to the desired or appropriate person/department.
- Answer customer questions about the status of repairs, and hours of operation.
- High school
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
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