Job Title: Contents Technician

Role Overview:
The Contents Technician is responsible for assisting with pack-ins, pack-outs, cleaning, and restoring personal property after water, fire, or smoke damage. This role focuses on handling contents with care, maintaining accurate inventories, following company procedures, and providing excellent customer service.

Key Responsibilities:

Assist with packing, moving, and transporting customer contents during restoration jobs.
Help document damage, take photos, and label items for inventory tracking.
Perform cleaning, deodorization, and restoration of contents using proper tools and equipment.
Assist with loading/unloading trucks and organizing contents in the warehouse.
Follow instructions from the Contents Lead or Supervisor regarding workflow and priorities.
Help set up viewing/disposal appointments with homeowners under direction of management.
Maintain cleanliness and organization of work areas, equipment, and storage spaces.
Handle restorable and non-restorable items carefully and professionally.
Communicate respectfully with customers, coworkers, and supervisors.
Follow safety procedures and company policies at all times.

Qualifications:

Prior experience in contents handling, moving, or restoration preferred (but not required).
Valid driver's license and ability to pass a background check/drug screening (required).
Ability to lift 50+ lbs., stand for long periods, and work in varied environments.
IICRC certification is a plus but not required.

Schedule:

Full-time, Monday–Friday
On-call rotation may include some evenings or weekends

Pay Range:

$16–$20 per hour (DOE), with opportunities for overtime and performance bonuses

Benefits:

401(k) with 4% company match
Health, dental, vision, and life insurance
Long- and short-term disability
Paid time off and 6 paid holidays
Referral program
Flexible spending and health savings accounts
Opportunities for professional development

American Restoration is a portfolio of locally trusted restoration companies, each with deep roots in the communities they serve. Our brands have spent decades earning the trust of their neighbors. Some have been at it for more than 50 years. We exist to strengthen these brands with the resources, technology, and support they need to keep doing what they've always done best: showing up for people on some of the hardest days of their lives. The majority of our brands are still led by the founders and families who built them. Gemini Restoration has been serving New Jersey since 1973. Taylored Restoration has been a fixture in Anchorage since 1972. Utah Disaster Kleenup has been taking care of Utah families since 1974. These companies were already great. Our role is to help them become even greater. That means handling the heavy lifting behind the scenes so our brand leaders can stay focused on their customers and their communities. Better training for their teams. Stronger marketing to grow their reach. Shared best practices across 25 brands that make everyone better. It's partnership in the truest sense. Our 1,300+ team members across 50+ locations specialize in water, fire, mold, and storm damage response, along with mold remediation, environmental services, contents recovery, and full reconstruction. We're trusted by leading national multifamily operators, property managers, and insurance carriers to deliver consistent, high-quality results with local accountability. Restoration is a people business. When someone's home floods at 2 a.m. or a fire displaces a family, our local teams are the ones who answer the call. We take that responsibility seriously, and everything we do is built around making sure those teams have what they need to serve their communities with excellence. Backed by Morgan Stanley Capital Partners. Active leaders in the Restoration Industry Association. Local Trust, National Strength.

Contents Technician

Contents Technician

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