Membership Service Team Member- Full Time

Greater Philadelphia YMCA

Posted 3 months ago

Full Time

Philadelphia, Pennsylvania

In Person

Smart Summary

Responsibilities

Provide customer service support to members and guests, assisting with program registration and wellness goals. Build strong relationships with community members of all ages to support the YMCA mission.

Qualifications

You are at least 18 years old and have over one year of customer service experience. You are comfortable handling cash, reconciling transactions, and have a passion for helping others and building positive relationships within the community.

Must Have Skills for ATS

customer service

cash handling

Job Description

Greater Philadelphia YMCA Employment Opportunity!

Do you love connecting with people and sharing your passion with others? 

We are looking for a Membership Service Team Member to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and we change lives in our Y community. 

Some rewards for joining our team: 

  • Free YMCA membership - access to all branches! 

  • Flexible work schedule

  • Sweet discounts on child care and summer camp programs

  • Medical, Dental, Vision, Disability, and Life Insurances

  • Generous Paid Time Off + 7 paid holidays throughout the year

  • Planning for your future? Ask us how we do it at the Y- it's awesome!
  • Supplemental insurance benefits 

What is needed for this job:

  • 18+ years of age

  • 1+ years of experience in customer service 

  • Have a willingness and desire to live out the mission of the Y

  • Are experienced in cash handling and can reconcile shift transactions

  • Enjoyment from working with members and building positive relationships 

The responsibilities we will trust you with:

  • Providing customer service support to members, program participants, and guests

  • Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals

  • Building strong relationships with members and guests of all ages

What you can expect:

  • Support from an amazing team which includes training you on expectations

  • Opportunities to learn & grow at the YMCA

  • Being a part of a non-profit organization that works to make the community stronger

  • Great members to work with every day!

After reading this, if you’re thinking this is me-  we want to meet you!

Get the ball rolling with our quick, 3-minute online application.

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.

Greater Philadelphia YMCA

The Greater Philadelphia YMCA is committed to strengthening the foundation of our communities through programs that promote youth development, healthy living and social responsibility. Every day our impact is felt when a teenager makes a healthy choice, when a Y member inspires another member and when a community comes together for a strong cause.
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