INTERNAL ONLY Regional Scheduler

Action Behavior Centers

Posted 3 months ago

Full Time

Houston, Texas

Fully Remote

Smart Summary

Responsibilities

Oversee and coordinate teammate schedules across 15+ locations to ensure immediate patient access to care. Manage callouts, cross-center coverage, and train leadership on scheduling best practices and tools.

Qualifications

You have 1+ year of administrative or operational experience, specifically in managing schedules, resolving conflicts, and collaborating with leadership. You are highly organized, possess strong time management skills, and excel at problem-solving to ensure optimal scheduling and patient access.

Must Have Skills for ATS

ABA Schedules

Daily Staffing Tracker

Job Description

Compensation & Schedule: 
  • Compensation: $19 - $22/hr
  • Schedule: Monday-Friday 5:00am - 2:00pm (Central Time)
  • Fully Remote Role 

 Position Description:
As a Regional Scheduler, this remote position involves a high-level of organization, time management and strong communication skills while overseeing and coordinating teammate’s schedules across multiple locations within a designated region.

This includes managing last-minute changes, resolving scheduling conflicts, and collaborating with regional leaders and center leadership (OM, CAA and BCBAs). This person loves solving puzzles. They are firm but kind, cool as a cucumber, and a trusted thought partner alongside center and regional leaders.
 
By working closely with center managers and team members, we aim to provide immediate access to care for all patients and families. Effective communication and problem-solving are key to ensuring a well-balanced schedule that meets both patient and team member needs.

 
Qualifications: 
  • 1+ year of administrative / operational experience (required) (i.e., ABC’s Clinic Admissions Associate)
 
Job Duties:
  • Regional Schedulers must be available Monday-Friday 5:00am-2:00pm* (Work schedule could change based on demand and business need) 
  • Responsible for daily management of teammate callouts across 15+ locations
  • Responsible for managing the cross center coverage process for 15+ locations
  • Responsible for maintaining and updating center schedules and the daily staffing tracker appropriately based upon callouts / cross center coverage for 15+ locations
  • Responsible for training and onboarding new leaders (CDs, BCBAs, OMs, CAAs) into the regional scheduling process.  Serves as a subject matter expert for all  tools (e.g. ABA Schedules, Daily Staffing Tracker, etc.) and associated processes.
  • Responsible for auditing schedules, re-training leadership, and driving the implementation of scheduling best practices across 15+ locations to meet specified KPIs.
  • Keeps regional leadership abreast of critical activity within their region to include but not limited to:  1)  centers with critical staffing needs, and the plan to provide adequate support, 2)  centers who need assistance adhering to and implementing  scheduling best practices, 3)  support needed to ensure most optimal collaboration between schedulers and center teams
  • Ideation and creation of additional tools and training materials to improve the overall process
  • Identifies ways to improve regional scheduling tools and processes; actively participates in creating solutions
  ABC Story:
Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong, serving thousands of children with ASD. Growth with intentionality: We have an intentional focus on our core values. Each center is purpose-built, and each community of teammates is nurtured.

Action Behavior Centers

At Action Behavior Centers (ABC), we help children diagnosed with autism spectrum disorder (ASD) reach milestone moments. Compassionate care is at the heart of everything we do, and our highly trained clinicians deliver evidence-based applied behavior analysis (ABA) therapy tailored to each child’s unique needs. Our autism services include diagnostic support, 1:1 individualized Early Intensive Behavioral Intervention (EIBI), parent training, and school readiness programs across hundreds of centers in Arizona, Colorado, Illinois, Minnesota, North Carolina, and Texas. Because no family should have to wait for help, ABC offers immediate access to care. We’re proud to support thousands of families with a diverse, dedicated team of Board Certified Behavior Analysts (BCBAs), Registered Behavior Technicians (RBTs), and other clinicians who are shaping the future of compassionate care. Our teammates are mentored by leaders in the field of ABA, including Dr. Charna Mintz, Chief Clinical Officer, Dr. Greg Hanley, Executive Director of Compassionate Care, and Dr. Linda LeBlanc, Executive Director of the Action Institute for Outcomes Research. Our teammates receive industry-leading training, ongoing mentorship, best-in-class benefits, and opportunities for career advancement in an environment where they are valued and empowered to be their very best. Together, we support families by celebrating progress, tackling challenges, and helping every child build a fulfilling, joyful childhood. At ABC, we believe that when we care deeply for our teammates, they’re empowered to provide life-changing care for the children and families we serve.
Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria