Workplace Ambassador - Intern

Pyramid Global Hospitality

Posted 3 months ago

Internship

New York, New York

In Person

Smart Summary

Responsibilities

The Workplace Ambassador intern will manage the hospitality experience within corporate offices, greeting employees and coordinating workspace reservations. They will also oversee meeting execution and act as a hub between facilities, IT, and catering services.

Qualifications

You are currently pursuing a degree and are passionate about hospitality. You will gain real-world experience through rotational assignments and hands-on participation, learning how Hospitality@WORK is executed and its processes.

Must Have Skills for ATS

Hospitality

Job Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

We offer a unique and fulfilling opportunity in a corporate office setting, where we provide an unparalleled hospitality experience to our clients! Combining office management, meeting & event services and top-notch guest service, we whole heartedly support our employees and keep them excited to support our clients in line with our “People First Culture”. We are looking for an individual passionate about hospitality with a "be the difference" mindset, paired with professional polish, strategic thinking, and operational efficiency. Our culture connects our team nationwide and our organization is committed to a structure that supports a positive work-life balance. We offer comprehensive benefits, 401k matching and learning opportunities to develop and grow our team. Our team's success is our success and excellence is the standard we live by.

What you will have an opportunity to do:

Our internship offers valuable real-world experiences for students still in school, preparing you for a bright future in hospitality. We believe in your potential and are here to help you become a strong Hospitality leader. Welcome to a world of possibilities and unparalleled growth! As a Workplace Ambassador intern, you will participate in the company's training program to develop your skills through rotational assignments and hands on participation. You will have the opportunity to gain in-depth knowledge of how Hospitality@WORK is executed, and its processes, preparing you for a future role in the industry.

What are we looking for?

  • Greet and welcome all employees entering the workspaces within the Paramount offices, making a hospitality presence known throughout the building
  • Create relationships with employees in the workspaces aligned to you, learning about their in-office needs and being able to anticipate them
  • Use reservation tools to ensure that employees have the proper spaces reserved, ensuring they have productive time while on-site
  • Work with employees to plan their on-site meetings, resulting in flawless execution, and the maximum utilization of proper room sizes, including catering, audio visual, etc.
  • Be the eyes and ears of the building, ensuring that if things are not as they should be, we input tickets appropriately and detailed to have quick resolutions before a client would see them 
  • Be the first line of troubleshooting for conference room equipment, being able to quickly resolve and result in meeting timeliness
  • Provide responsive, “on demand” services to clients and employees
  • Become the hospitality hub for your aligned workspaces, between facilities, AV, IT, F&B, janitorial, etc.  resulting in clean, usable, and reservable spaces 
  • Work closely with management to understand the vision of the product (Hospitality@WORK), assist with project as needed, and provide support to the entire team

Compensation:

$30.00

-

$30.00

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality

Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound! What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results. There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
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