OVERVIEW: 

The Volunteer & PTM Coordinator recruits and manages volunteers for Silicon Valley Coordination (SVC) programs and events, including Back to School and Christmas Distribution. They also oversee The Salvation Army’s Protecting the Mission (PTM) program to ensure the safety of children and vulnerable adults, working closely with other SVC program managers.

DUTIES AND RESPONSIBILITIES:

• Support SVC operations under the direction of the Silicon Valley Administrator
• Maintain digital volunteer job descriptions for all roles
• Share volunteer opportunities via platforms like the website, VolunteerMatch, and social media
• Ensure all volunteers complete PTM clearance, fingerprinting (if needed), training, orientation, and background checks
• Organize volunteer appreciation events and acknowledgments
• Track and report volunteer participation data
• For seasonal events (e.g., Christmas Distribution, Back to School), recruit, train, and manage volunteers, and be present during activities
• Stay in regular contact with program managers to understand current volunteer needed
• Coordinate PTM training for staff and volunteers
• Monitor PTM compliance across programs, staff, volunteers, and facilities
• Prepare and submit required PTM reports
• Provide PTM training as needed
• Attend divisional PTM training sessions
• Other related duties as required

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent (required)
• Valid driver’s license (required)
• Minimum 21 years of age (required)

SKILLS AND ABILITIES:

• Self-starter; completes projects independently with minimal supervision
• Follows oral and written instructions
• Skilled in editing and media-level writing
• Communicates clearly and efficiently
• Creative, organized, flexible, articulate, and collaborative with leadership skills
• Maintains confidentiality as required

EQUIPMENT USED: 

• Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.