Description

Join Our Team at Sihle Insurance Group as a Personal Insurance Processor!

Are you ready to make an impact at a leading insurance agency that values innovation, growth, and delivering exceptional results for clients?

At Sihle Insurance Group, we are dedicated to providing exceptional service and personalized insurance solutions that meet the unique needs of our clients. With over 51 years of experience in the industry and office locations spread throughout Florida, we’ve earned a reputation for excellence and integrity. As a business that is fully committed to remaining a family-owned and community-focused business, we pride ourselves on fostering a positive and supportive work environment, where every team member can thrive.

Why Choose Sihle Insurance Group? Full-time employees enjoy:

• Competitive Salary & Benefits: We offer a competitive salary and 100% company paid medical and dental benefits along with 100% company paid life insurance!
• Generous paid time off – Holidays, Sick, PTO, and VTO (Volunteer Time off).
• Company-paid HSA contribution with eligible plan selection.
• Access to the company-sponsored Employee Assistance Program (EAP).
• Company match 401(k) plan.
• Bonus incentive based on individual/agency performance.
• Flexible Work Options: Enjoy flexible work opportunities and a healthy work-life balance.
• Career Growth & Development: We believe in investing in your professional growth through ongoing training and continuing education opportunities.
• Making a Difference: Sihle Insurance Group is committed to giving back to the community and creating a positive and lasting impact. We value our clients, employees, and the communities we serve.
• Family-Owned Values: As a family-owned business, we prioritize long-term relationships and the well-being of our team. You'll be part of a culture that celebrates integrity, trust, and a commitment to excellence.

Benefits for full-time employees:

• 100% Company paid health insurance
• 100% Company paid dental insurance
• 100% Company paid life insurance
• 401(k) + match
• Vision insurance, plus much more!
• Generous Paid time off – Holidays, Sick, & PTO
• VTO (Volunteer Time off)

Requirements:

• Minimum of an Active Florida 4-40 (Customer Representative License).
• Ideal candidate with 1+ years experience servicing Personal Lines Insurance.
• Applied Epic experience is a plus.
• Bilingual is a plus.
• Ability to perform and work in a fast-paced environment.
• Excellent verbal and written communication skills with prompt response times.
• Knowledge of insurance products and their application to business.
• Professional phone/office etiquette.
• Maintains a cordial and professional relationship and has a strong service focus.

Responsibilities include, but are not limited to:

• Answering sales calls.
• Completing intake forms.
• Conducting data entry and processing payments.
• Retrieve underwriting reports for account managers to service their policies in a timely and efficient manner.
• Send correspondence to clients regarding upcoming renewal information and important information regarding their policy status.
• Engage with clients and prospects over the phone to obtain information pertaining to various quote requests.
• Work alongside writing agents to help produce quotes.

We are an Equal Opportunity Employer