Branch Relationship Banker (Personal Banker) FLOAT - Phoenix (AZ)

Zions Bancorporation

Posted 3 months ago

Full Time

Phoenix, Arizona

In Person

Smart Summary

Responsibilities

The role involves providing quality customer service by opening accounts, processing loans, and conducting financial assessments for clients. Additionally, the banker must travel to various branches in the Phoenix Metro area to provide staffing support and handle sales calls.

Qualifications

You have a High School Diploma or equivalent with 0-1 years of experience in sales, meeting sales goals, and banking operations such as new accounts, teller, or loan processing. You are proficient in using on-line financial services systems and possess strong communication skills.

Must Have Skills for ATS

Needs-Based Selling

new accounts

teller

bookkeeping

loan processing

on-line financial services system

National Mortgage Licensing System (NMLS)

S.A.F.E. Act

Job Description

At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other with the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 40 years later, our approach hasn’t changed.  At NBAZ, the possibilities are endless – come for the job, stay for a career.


NBAZ is looking for experienced Teller/Banker FLOAT candidates to join Arizona’s #1 Community Bank for our Phoenix Metro market. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!
 

Currently seeking qualified candidates who will TRAVEL to all the branches (18 of them) within the Phoenix Metro area to cover shifts when branch employees call in sick, are on vacation, or just when the branches require additional staffing.  Home base will be determined based on new hire’s location.


Essential Functions:

  • Be proficient in Needs-Based Selling to prospective and established clients.
  • Handle inbound and outbound sales calls to prospective and established customers.
  • Assist managers in building and maintaining customer relationships.
  • Provide quality customer service while opening accounts, processing loans, and providing information related to general inquiries and client needs.
  • Support retail objectives and initiatives by capitalizing on business opportunities that influence the production of revenue and risk of loss.
  • Conduct assessments with clients to determine financial needs and make appropriate recommendations.
  • Ensure proper documentation is obtained and processing proper forms for transactions.
  • May be required to cover Teller line during peak hours.
  • Work independently and perform well under deadlines.


Qualifications:

  • High School Diploma or equivalent, along with 0-1 years' experience with sales (cross-sales and up-sales) and meeting sales goals.
  • 0-1 years' experience in at least two of the following areas: new accounts, teller, bookkeeping, or loan processing (an equivalent combination of education and experience may meet this qualification).
  • 0-1 years' experience using an on-line financial services system.
  • Strong interpersonal, verbal, and written communications skills.
  • Bilingual proficiency in English and Spanish languages, is preferred.
  • This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act.

Hours: Monday – Friday: 8:30 AM – 5:30 PM; 40 hours/week


Benefits:  

  • Medical, Dental and Vision Insurance - START DAY ONE!  
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance. 
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience. 
  • Mileage Reimbursement.
  • Mental health benefits include coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees. 
  • Employee Ambassador preferred banking products.

Zions Bancorporation

Zions Bancorporation, N.A. is one of the nation's premier financial services companies with approximately $89 billion of total assets at December 31, 2025, and annual net revenue of $3.4 billion in 2025. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington, and Wyoming. The Bank is a consistent recipient of national and state-wide customer survey awards in small- and middle-market banking, as well as a leader in public finance advisory services and Small Business Administration lending. Zions Bancorporation’s common stock is traded on NASDAQ under the symbol ZION. The company is a member of the S&P 400 Mid-Cap and the NASDAQ Financial 100 Indices. The deposit insurance coverage for accounts at Zions Bancorporation, N.A. is the standard FDIC insurance limit for each account ownership category regardless of the Zions Bancorporation, N.A. division holding the account.
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