Claims Services Representative I

R

RAS Companies

Posted 3 months ago

Full Time

Sioux Falls, South Dakota

Hybrid

Smart Summary

Responsibilities

Provide customer service support to clients during the workers' compensation claim management process. Handle billing information, answer questions, and troubleshoot issues via phone and email.

Qualifications

You have at least 1 year of customer service phone experience and are proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). A high school GED is required, and a bachelor's degree is preferred for this role.

Must Have Skills for ATS

customer service phone experience

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job Description

Claims Services  – Hybrid Work From Home

Our Claims Services Representative provides customer service support to consistently meet the needs of our customers during the workers’ compensation claim management process. You will work with customers via phone/email to provide billing information, answer questions, and troubleshoot issues.

This position offers a hybrid work from home opportunity (work from home 2 days a week).    The successful candidate must reside in the Sioux Falls, SD area.

Job Requirements:

  • 1 year of previous customer service phone experience required
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • High School GED required; bachelor’s degree preferred

We offer a competitive wage and benefits package including medical, dental and vision coverage, paid holidays, PTO, 401K, and much more!

In our 30+-year history, we’ve soared to great heights, reimagined ourselves, and gained a profound awareness of the value we bring as experienced workers’ compensation insurance providers. Today our reputation has grown as the region’s leading workers’ compensation insurance writer. While our product is insurance, what we truly sell is safer workplaces, help for companies looking to protect their employees, and support for people at their most vulnerable. 

At RAS, we believe in an inclusive work environment, where employees are welcomed, valued, respected, and heard to ensure that individuals bring their best selves to work. RAS provides equal opportunities to all qualified candidates without regard to race, color, religion, sexual orientation, gender identity or expression, age, disability status, veteran status, national origin, or any other status protected under federal, state or local law.

R

RAS Companies

RAS (Risk Administration Services, LLC), RATED A by A.M. BEST, was launched in 1989 – small, focused, and determined. In our 35+-year history, we’ve soared to great heights, reimagined ourselves, and gained a profound awareness of the value we bring as experienced workers’ compensation insurance providers. Today our reputation has grown as the region’s leading workers’ compensation insurance writer. While our product is insurance, what we truly sell is safer workplaces, help for companies looking to protect their employees, and support for people at their most vulnerable. We’re more than a workers’ compensation insurance policy provider. We’re a proactive partner in driving injury prevention. We can improve employers'​ work comp costs in various ways including: Stay at Work/Return to Work Program Development Loss Prevention and Training Cost Containment Services Online Employer Resource Manager Local Claim Management and Case Management
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