Description

At Republic & T.F. Ehrhart, it’s our greatest Joy to take care of our customers and our team. Our third-generation business has grown to be a leading wholesale distributor of electrical energy management, heating, air conditioning, hydronic and sign support systems. Through our winning culture and one growing team working together to serve our customers; Republic and T.F. Ehrhart teams deliver the best products to our customers in Iowa, Illinois, Wisconsin and Missouri.  If you’re looking for a company that has a strong and colorful history, allows you to focus on your family and find purpose in what you do every day, join our team today and start building your career with an industry leader.

 Job Information

As an Inside Sales Representative, you will support customers by phone and email, enter and review orders and quotations, and follow through on product deliveries and information requests to ensure customer needs are met promptly and professionally. You will work extensively within our ERP system and business partner portals.

Role & Responsibility

• Answer phone or email inquiries immediately and assist customers with questions on product selection, price inquiries, order status, etc with outstanding customer service 
• Enter orders accurately into our ERP system that are sent from Territory managers or customers
• Provide quotes upon request to customers or Territory Managers and convert a quote to an order upon request
• Interface with purchasing to get Purchase orders for items customers request that are not in stock
• Responsible for complete order management, including expediting orders as needed and all communication with the customer. 
• Other duties as assigned

Requirements

• Education Required: High School diploma or GED required.
• Experience Required: 0-2 years of experience in customer service/order entry role; in distribution is preferred
• Experience using ERP like Cloud Suite Distribution, Sxe, etc preferred
• Experience with Microsoft Suite of products, Word, Excel, etc required
  

Physical Requirements

• Ability to work in an office environment and sit for extended periods of time
• Ability to stand, walk, use stairs and walk in warehouse environment  
• Ability to work in front of computer screens for an extended period of time
• Ability to talk on the phone, answer calls, type and respond to emails
   

Work Environment

• Work is performed in a temperature controlled, office environment 

The Republic and T.F. Ehrhart teams have grown to almost 200 employees across 4 states in 10 different branch locations. Our company offers its customers products and solutions to help build stronger businesses and communities. Based in Davenport Iowa, Republic & T.F. Ehrhart Company is a first-class provider of electrical and mechanical supplies for industrial, institutional, governmental, and contracting communities and is committed to helping our customers accomplish more.
 

Republic & T.F. Ehrhart are committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at 563-383-6033. 

Any legitimate job offer will be preceded by an official selection process.