Description

· Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities.

· Replace air conditioner filters.

· Tend air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests.

· Maintain standards of quality guest service.

· Increase level of guest satisfaction by delivery of an exceptional product through employee development.

· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

· Attend required meetings.

· Projects and assignments are completed thoroughly, professionally, and with care.

· Adjusts to high-pressure conditions and is open to change.

· Assumes responsibility for personal growth and development.

· Other duties as assigned.

Requirements

Requirements:· Must have a comprehensive knowledge of maintenance duties and tasks· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.· Ability to accurately report information.· Ability to scrupulously follow all StepStone Hospitality and the hotel's policies and procedures.· Pushing, bending, stooping, upward reaching, manual dexterity.· Hearing, writing, typing.· Minimum pulling of 50 pounds.