Front End Coordinator

Ryse Health

Posted 3 months ago

Full Time

Vienna, Virginia

Hybrid

Smart Summary

Responsibilities

The Front End Coordinator manages patient scheduling and serves as the primary point of contact for patient inquiries. They are also responsible for ensuring that clinic locations in Northern Virginia and DC are well-stocked and operating efficiently.

Qualifications

You have a Bachelor's degree and a proven track record of managing competing priorities in a fast-paced environment. You possess strong interpersonal skills and a passion for improving patient outcomes, particularly in reducing the burden of chronic disease.

Job Description

Who We Are 

Ryse Health is on a mission to create a world that is free of the burden of chronic disease. In order to do that, we have designed an innovative health care model for families and individuals living with type 2 diabetes. This model combines best-in-class therapies and technology with day-to-day support, coaching, and analytics to help patients to achieve extraordinary outcomes. 

What you’ll do

We’re looking for a high-talent individual to support the smooth functioning of our clinics in a non-clinical role, called a Front End Coordinator at Ryse. This role requires you to be on site 3 days a week (remote 2 days). You’ll be the first person potential patients meet when calling our practice, and you’ll be responsible for multiple facets of ensuring a smooth patient experience. Day-to-day you will:  

  • Schedule virtual and in-person patient appointments with our care team 
  • Communicate with and answer questions from existing patients, ensuring they get appropriate support
  • Ensure our Northern Virginia and DC locations (currently Tysons Corner, Alexandria, and Metro Center) are well stocked and operating smoothly
  • Other professional opportunities that emerge over time, consistent with a high-growth, startup environment  

About You 

  • Bachelor’s degree 
  • Track record of balancing competing priorities and managing projects to completion in a fast-paced professional environment
  • Strong interpersonal instincts and skills
  • Passion for the impact of your work on the broader world, and excitement to help reduce the burden of chronic disease 

We want you to know 

Ryse Health is an Equal Opportunity Employer. We celebrate diversity and are committed to building an equitable and inclusive environment for all. 

*Note: Full COVID-19 and flu vaccination is required. For more information and to learn more about Ryse Health, check out our careers page

Please be aware of fake job offers coming from people claiming to be Ryse Health employees. Ryse Health employees and/or our recruiters will never ask you for money or personal information like bank account numbers, and will always ask for a phone call or video call as the first step in our hiring process.

Ryse Health

Ryse Health is on a mission to create a world that is free of the burden of chronic disease. We’re an innovative health care model for families and individuals living with type 2 diabetes. Our combination of best-in-class therapeutics and technology, day-to-day support, coaching, and analytics helps us partner with patients to achieve extraordinary outcomes.
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