Online Learning Assistant (OLA) - Center for Teaching and Learning

University of New Mexico

Posted 3 months ago

Internship

Albuquerque, New Mexico

Remote OK

Smart Summary

Responsibilities

Provide academic support and mentoring to students enrolled in specific online courses via Canvas. Create electronic resources and facilitate learning sessions under the supervision of course instructors.

Qualifications

You have demonstrated experience in academic support, acting as a mentor and tutor for students in online courses. You are able to create electronic resources like study guides and video tutorials, and are proficient in navigating online learning platforms such as Canvas. You also possess strong interpersonal skills, being compassionate, encouraging, and attentive to detail.

Must Have Skills for ATS

Canvas

Job Description

Requisition IDreq36562 Working TitleOnline Learning Assistant (OLA) - Center for Teaching and Learning Pay Hourly CampusMain - Albuquerque, NM DepartmentCTL General Administrative (521B) Employment TypeStudent Employment Student TypeStudent Employment StatusNon-Exempt Background Check Required For Best Consideration Date5/18/2026 Position Summary

This application is for Fall 2026 hiring only.  

CTL Student Learning Assistance is a program available to UNM students enrolled in undergraduate classes. Our mission is to enrich the academic climate at UNM and create lifelong learners.  

Online Learning Assistants (OLAs) offer academic support to students enrolled in specific online courses within Canvas. OLAs are students who have previously completed the course they will support, or excel in the subject area, and serve as mentors and tutors, providing guidance and course-related assistance to current students under the supervision of the course instructor and OLA supervisor. As part of the CTL team, OLAs participate in mandatory weekly trainings focused on developing their skills as effective facilitators of student learning. 

Online Learning Assistant Job Description: 

  • Work directly with the course instructor to provide customized support for students. 

  • Facilitates student learning by helping students understand their learning process, redirecting questions, and modeling metacognitive strategies. 

  • Helps students develop transferable academic skills and best practices for success in online learning environments. 

  • Creates a welcoming and inclusive environment.  

  • Plans and conducts learning sessions at the request of the instructor.  

  • Understands and guides in navigating a fully online course in Canvas. 

  • Identifies and creates electronic resources such as study guides, discussion posts, announcements, and video tutorials.  

  • Collects and submits data under OLA team data submission guidelines 

  • Participate in CTL training program and professional development opportunities.  

  • Weekly training is mandatory. OLAs must be available on Friday afternoons from 3-4:30pm. 

CTL Online Learning Team seeks applicants who are:  

  • Compassionate  

  • Empathetic  

  • Intentional  

  • Adaptable  

  • Attentive to Detail  

  • Encouraging  

  • Strengths-based  

Minimum Qualifications Preferred Qualifications Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

IMPORTANT:    Within a few days after you apply in UNMJobs, our staff will email you a post-application questionnaire. Depending on the position, you may be required to attach/submit certain documents (For example: Transcripts, cover letter, work study award, recommendations, etc.). Full details will be on the form. Your questionnaire and documents must be submitted before your application will be considered.   

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

University of New Mexico

As the only academic health center in the state, UNM HSC combines its three mission areas - education, research and patient care - to provide New Mexicans with the highest level of health care. UNM HSC was established in 1994 and is located on the University of New Mexico campus in Albuquerque, New Mexico. UNM HSC is made up of the following academic and clinical entities: * School of Medicine * College of Nursing * College of Pharmacy * College of Population Health * Health Sciences Library and Informatics Center * Clinical & Translational Science Center (CTSC) * UNM Hospitals (New Mexico's only Level I Trauma Center) * UNM Comprehensive Cancer Center * UNM Sandoval Regional Medical Center
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