CUSTOMER SERVICE COORDINATOR

NextCar

Posted 3 months ago

Full Time

Hanover, Maryland

In Person

Smart Summary

Responsibilities

The coordinator is responsible for managing rental transactions, selling company programs, and ensuring vehicle cleanliness. They must verify contract accuracy and perform various assigned projects to meet management goals.

Qualifications

You have a strong background in customer service and sales, with experience in goal setting, problem resolution, and forecasting. A high school diploma or equivalent and a valid driver's license are required for this role.

Must Have Skills for ATS

Sales

Goal Setting

Customer Service

Problem Resolution

Forecasting

Basic arithmetic calculations

Job Description

Description

NextCar is currently hiring full-time Customer Service Coordinators (CSC)!

Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for people who are self-starters, enthusiastic, and most importantly people who love the car rental business and the opportunities that come with it. Applicants must have experience in Sales, Goal Setting, Customer Service, Problem Resolution, and Forecasting. If you enjoy working with people, have the drive and experience, this career is for you! We offer a generous hourly pay, monthly commission, and benefits package. 

BENEFITS:

  •  Competitive Compensation / Direct Deposit / 401 (K)
  • EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
  •  Medical / Dental / Disability / Life Insurance
  •  Flexible Spending Accounts
  •  Medical Spending and Dependent Care Reimbursement Accounts
  •  Flexible Schedule
  •  Paid Holidays / Paid Time Off / Bereavement Leave
  •  Formal On-the-Job Training Program
  •  Credit Union Membership

RESPONSIBILITIES:

  •  Sell company programs and services to customers in an effort to maximize sales opportunities and meet sales goals set by management.
  •  Complete rental transactions and agreements for customers following established guidelines and procedures.
  •  Review completed contracts with customers to verify accuracy of information.
  •  Perform other duties and projects as assigned.

REQUIREMENTS:

  •  The ability to perform basic arithmetic calculations manually or by utilizing a calculator.
  •  Ability to work effectively in a team environment.
  •  Possession of a valid driver's license and maintenance of an acceptable driving record is required.
  •  A high school diploma or equivalent is required.
  •  Prior sales experience is required.

Equal Opportunity Employer. Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license.

NextCar

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria