Service Lane Greeter

C

Castle of Chicagoland LLC

Posted 3 months ago

Full Time

Downers Grove, Illinois

In Person

Smart Summary

Responsibilities

Greet customers arriving at the service department and direct them to the appropriate Service Advisor. Provide information on current service promotions and assist with basic administrative tasks like answering phones.

Qualifications

You have excellent customer service and communication skills, with a friendly and positive attitude. You possess basic computer knowledge and are eager to learn about vehicles and service promotions. This role is ideal for someone looking to start a career in the automotive industry and provide a welcoming experience for service clients.

Must Have Skills for ATS

customer service

communication

basic computer knowledge

Job Description

Looking for a way to kick-start your career in the car business?

We are hiring a Service Lane Greeter to join our team at our brand-new dealership, Genesis of Downers Grove.

What You'll Do:

We are seeking a friendly, outgoing individual to fill a Greeter position. In this role, you will interact with customers as they arrive in the service department, answering basic questions they may have and directing them to the appropriate Service Advisor. You will also inform our guests about our current service promotions, which will encourage them to continue servicing their vehicle with us. This is a customer service role rather than a service advisor position, but our team does rely on you to provide a welcoming environment and exceptional experience to each potential service client. 

Core Responsibilities:

  • Greet guests as they arrive
  • Provide information on our current services and promotions
  • Provide advice or direct guests to the appropriate service advisor
  • Help maintain a clean and welcoming environment
  • Assist with administrative tasks, such as answering phones
  • Notify service manager or service advisor about any potential issues

What You'll Will Bring to the Team:

  • Excellent customer service skills
  • Strong communication skills, both verbal and written
  • Positive and hardworking personality
  • Basic computer knowledge
  • An understanding of vehicles and their service needs a plus
  • Friendly and positive attitude 

What We Offer:

  • 401(K) with employer match
  • Major Medical & Dental Insurance
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more)
  • Life Insurance
  • Paid Time Off 
  • Employee vehicle purchase discounts
  • Flexible work schedule
  • Career advancement

Service Lane Greeter: $16/hour
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts 

To learn more about us visit: https://jointeamcastle.com/ 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

C

Castle of Chicagoland LLC

Runway Icon
Boost Your Interview Chances

With Runway

See Your Fit for This Role

1-5 min

Your Score

?

Top Applicants

90%

Your Job Search Advantage

Key Gaps & Next Steps:

Address these in your resume & Interview

Top Strengths For This Role

Highlight these in your cover letter & interview

Your Interview Guide

A Personalized Interview Strategy

Freshest Opportunities

Never Miss a Good Fit

Get notified when jobs mach your criteria