Business Office Specialist- full-time, dayshift

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Fort Jesse Imaging & Gale Keeran Center for Women - Normal, IL

Posted 3 months ago

Full Time

Bloomington, Illinois

In Person

Smart Summary

Responsibilities

The role involves handling 80-100 calls per day in a call-center environment to schedule appointments and coordinate patient care. Responsibilities also include welcoming and registering patients and managing medical records.

Qualifications

You have a high school diploma or GED and are comfortable handling a high volume of phone calls daily. You should be passionate about patient care and possess strong communication skills to excel in this patient-focused role.

Must Have Skills for ATS

Medical Records Management

Patient Registration

Appointment Scheduling

Call Center Operations

Job Description

Description

Fort Jesse Imaging Center is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a Business Office Specialist for a full-time, day shift position at our outpatient imaging center located in Normal, IL.

This is a call-center position and will handle approximately 80-100 calls per day.

PAY AND BENEFITS: Accomplishing our mission takes a team of people, who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future:

  • Quarterly Bonus Program
  • Paid Time Off and Holiday Pay
  • Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options
  • 401(k) plan with Company Match and Company-paid Life Insurance
  • Short-term and Long-term Disability and Employee Assistance Program
  • Entry level? We’ll train!

CAREER LADDER: We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Business Office Specialist I -- Business Office Specialist II -- Business Office Specialist III -- Business Office Supervisor -- Business Office Manager

The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high functioning, and customer friendly Outpatient Imaging Center.

Requirements

EDUCATION:

  • To be competitive, must have high school diploma or general education degree (GED).

Ft. Jesse Imaging Center & Gale Keeran Center for Women offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging without compromising expertise or a compassionate experience. To learn more, visit us at www.ftjesse.com.

Serving patients in over 50+ communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology, or results. We are always recruiting talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.

We review every resume and we’re actively interviewing! Apply today for immediate consideration!

We are an Equal Opportunity Employer

OIA Core Values: Respect – Integrity – Accountability – Commitment - Results

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Fort Jesse Imaging & Gale Keeran Center for Women - Normal, IL

Fort Jesse Imaging & Gale Keeran Center for Women is central Illinois only full-service outpatient imaging facility. We utilize state-of-the-art imaging technology to ensure our patients and their physicians receive an accurate diagnosis in a timely manner. Fort Jesse Imaging & Gale Keeran Center for Women provides our patients with quality and convenience in our comfortable outpatient center. We are laser-focused on the highest standards in patient care combined with the most competitive costs in the Bloomington/Normal area. Our imaging studies are interpreted by members of Bloomington Radiology, S.C. Fort Jesse Imaging and the Gale Keeran Center for Women are both ACR (American College of Radiology) accredited facilities.
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