Operations Specialist Bilingual Chinese&English
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Hubs Supply Chain Solutions Inc
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Operations Specialist Bilingual Chinese&English
Hubs Supply Chain Solutions Inc
Posted 3 months ago
Full Time
Chicago, Illinois
Hybrid
Smart Summary
Responsibilities
Manage end-to-end cross-border logistics including booking, documentation, and shipment tracking. Coordinate with carriers and agents to resolve exceptions and maintain accurate data in the WMS.
Qualifications
You have at least one year of experience in international freight forwarding or cross-border logistics, and you are proficient in both English and Chinese. You are also familiar with Warehouse Management Systems (WMS) and possess a detail-oriented and accountable work ethic.
Must Have Skills for ATS
WMS
TMS
Lingxing
English
Chinese
U.S. customs clearance
Job Description
- 401(k)
- Competitive salary
- Health insurance
- Paid time off
- Training & development
Location: Chicago, IL (O‘Hare area; remote initially, then on-site)
Job Type: Full-time, W2
Salary Range: 55,000–55,000–75,000 per year
Summary:
Handle end-to-end cross-border logistics operations: booking, documentation, shipment tracking, exception resolution, data entry, and reporting.
Key Responsibilities:
Process air/ocean bookings, customs docs, and track shipments
Resolve exceptions (delays, damages, customs issues)
Coordinate with airlines, overseas agents, last-mile carriers
Maintain accurate data in WMS
Support cost reconciliation and billing
Generate operational reports (transit time, carrier performance)
Requirements:
1+ year international freight forwarding or cross-border logistics experience
Familiar with WMS/TMS; Lingxing experience a plus
Detail-oriented and accountable
Bilingual in English and Chinese
Basic knowledge of U.S. customs clearance preferred
Willing to work on-site near O‘Hare after initial period
Flexible work from home options available.
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Hubs Supply Chain Solutions Inc
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