Business Process Analyst I

Description: Analyzes and documents business processes to identify inefficiencies and recommend improvements that enhance productivity and quality. Collaborate with stakeholders to streamline workflows, support data-driven decisions, and assist in implementing process enhancements.

Core Responsibilities:

• Subject Matter Expert: Becomes the subject matter expert of whatever existing business process we are trying to improve.
• Process Mapping: Document current business processes using flowcharts, diagrams, or modeling tools.
• Data Analysis: Collect and interpret data to identify inefficiencies, or performance gaps.
• Requirements Gathering: Work with stakeholders to understand business needs and translate them into process or system requirements.
• Process Improvement: Recommend solutions or enhancements to existing workflows.
• Reporting & Documentation: Prepare reports, dashboards, and process documentation to support management decisions. Document business processes, publish materials for end users, and keep documents up to date over time.
• Support Implementation: Assist in rolling out new systems, tools, or processes and provide training or user support as needed.

Minimum Experience:

• Learning & documenting existing business processes.
• Works well with others.
• Professional communication skills in an office environment.
• Experience working with Lucid Charts is preferred but not required.

Why Join Us?

You’ll be part of a supportive, fast-moving team where your work has direct impact and high visibility. We value initiative, craftsmanship, teamwork, and continuous learning. This is an opportunity to contribute to meaningful digital transformation and grow your career alongside a team that cares about building excellent solutions and automations.

This role is not eligible for visa sponsorship.

Benefits

At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay
• Incentive bonus plan
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental and vision insurance plans with flexible spending account option
• Life insurance, accidental death, and disability benefits
• Flexible paid time off policy and paid holidays

WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

WPI is a background screening, drug-free workplace.

This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.

Salary Range:

• $60k to $80k DOE

Work Location:

• Onsite