POSITION SUMMARY:

A non-exempt position responsible for performing a variety of duties including assisting providers with patient care and handling clerical, environmental and organizational tasks. Provides information to patients so they may fully utilize and benefit from clinical services offered.

Supervision Exercised:

This position has no supervising duties.

Supervision Received:

Reports to the Director of Nursing, Chief Medical Officer or other designated medical provider

ESSENTIAL JOB RESPONSIBILITIES:

1. Patient care responsibilities as assigned that may include checking provider schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, preparing for exam, etc; collecting patient history; performing screenings per provider guidelines; assisting with various procedures; relaying information and instructions to patients and answering phone calls.

1. Clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/X-ray reports, hospital notes, referral information, etc; completing forms, scheduling appointments, verifying insurance coverage and patient demographics

1. Environmental responsibilities as assigned that may include setting up instruments and equipment according to department/clinic protocols; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; restocking exam/procedure rooms

1. Organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergence codes; sharing problems relating to patients and/or staff with immediate supervisor.

1. Other duties as assigned.