Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Assist with day-to-day coverage for the development and support of the Archer GRC tool at Mass General Brigham. This includes but not limited to enhancements of existing modules, development of new modules, platform documentation, system monitoring and ticket support. Will collaborate with cross-functional teams, troubleshoot technical issues, and contribute to the overall efficiency and effectiveness of the organization's GRC platform.
Under the guidance of the Archer Administrator and/or managers, the Archer Engineer I is expected to build out basic applications, layouts, data-drive events, and calculations. They are expected to provide clear, concise documentation for their tasks. They may identify and raise opportunities to improve the Archer platform.

Essential Functions
-Perform basic platform administration tasks (installations, patches, configuration, backups).
-Assist in monitoring Archer performance and availability.
-Follow standard operating procedures to support Archer and resolve any incidents that may arise.
-Participate in troubleshooting efforts under the guidance of more senior engineers.
-Maintain system documentation, including inventory and configuration records, to ensure accurate and up-to-date information.
-Execute routine maintenance activities to ensure system health.
-Participate in team meetings and contribute to knowledge sharing and exchange.
-Support compliance with security and operational policies.

Qualifications

Education
Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Experience
Knowledge or education in systems engineering or system administration 0-1 year required

Knowledge, Skills and Abilities
- Basic understanding of operating systems (Windows, Linux) and system administration principles.
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPN).
- Basic understanding of data structure and database systems.
- Ability to follow documented procedures and contribute to team projects.
- Basic scripting skills (PowerShell, Bash, Python).
- Understanding of system monitoring concepts and basic troubleshooting techniques.
- Proficient problem-solving skills with attention to detail.
- Ability to document processes and maintain accurate records.
- Willingness to learn new technologies and tools.

Additional Job Details (if applicable)

-M-F Eastern Business Hours required

-Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs)

-1-2 onsite days per week

-Remote working days require stable, secure, quiet, compliant working station

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

- /

Grade

5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.