The Medical Scribes will perform clerical and information technology functions for the unit/department. This includes primary responsibility of the operation of the electronic health records and electronic dictation system.

The Medical Scribe is responsible for documenting accurate and detailed information of patient visits. This position will provide the highest quality customer service to patients, adhere to practice protocols and processes, and effectively manage the volume of work without allowing quality to be compromised. This position may need to travel to various treatment centers for coverage and volume needs.

Essential Duties

• Follow MD for all patient visits and transcribes the conversation.
• Decides which information should be included or excluded in reports.
• Distinguishes between homonyms, and recognize inconsistencies and mistakes in medical terms, referring to dictionaries, drug references, and other sources of anatomy, physiology, and medicine.
• Identifies mistakes in reports and check with doctors to obtain the correct information.
• Performs data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians.
• Reviews transcription for accuracy.
• Returns dictated reports in printed or electronic form for physician’s review, signature, and corrections for inclusion in patient’s medical records.
• Performs other duties as assigned.
• Informs the Charge nurse of any matters that should be brought to his/her attentions, including complaints, medical concerns, and or safety issues.
• Is cross trained to do customer service rounds in the Critical Care Department and follow the chain of command for conflict resolution with the charge nurse first, then clinical coordinator, then director as necessary and nursing supervisor after hours.
• Performs other duties as assigned.

Required Qualifications:

• Req High School or equivalent

• Req Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports. Translate medical abbreviations into their expanded forms.
• Req Excellent customer service skills.
• Req Excellent verbal and written communication skills.
• Req Strong attention to details.
• Req Proficient in Microsoft office and excellent computer skills.

Preferred Qualifications:

• Pref Specialized/technical training Successful completion of Medical Assistant certification program preferred

• Pref 1 year At least 1-year experience as a medical scribe in a healthcare environment.

Required Licenses/Certifications:

• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
• Req AB508 (Management of Assaultive Behavior) If no card upon hire, one must be obtained within 30 days of hire or transfer into the department and maintained by renewal before expiration date.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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