Account Development Representative

myKaarma

Posted 3 months ago

Full Time

,

Remote OK

Smart Summary

Responsibilities

The Account Development Representative is responsible for generating leads through cold outreach and managing the sales pipeline using CRM tools. They will collaborate with internal teams to conduct product demonstrations and maintain accurate records of prospective client interactions.

Qualifications

You have at least one year of sales experience, preferably in the automotive or SaaS space. You possess excellent verbal and written communication skills, a customer-centric approach, and proficiency in sales and CRM software like Salesforce and Google Docs. You are adaptable and capable of quickly learning product knowledge to effectively discuss solutions.

Must Have Skills for ATS

Salesforce

CRM software

Google Docs

Job Description

Role Description:

For the Account Development Representative (ADR), we are looking for entrepreneurial risk-takers, who thrive on creating and managing leads, handling complex deal flows, and want to learn the product inside and out.  The ideal candidate is not afraid to make 50-80 prospecting calls a day. You will be comfortable discussing the solutions that myKaarma offers to dealers.

We are looking for out of the box thinkers, people who are not afraid to solve problems from unique and creative perspectives.  We relish applying the myKaarma methodology: we start with the consumer and work backward, using convenience and transparency as the hallmarks of our design process.  We have invented terms like “Natural Flow” and “not having to do work to do work” as guiding principles that allow our products to be super easy and flexible.

The Account Development Representative will be responsible for the following:

  • Contacting various members of dealerships through cold calls, emails, video emails, and text messages to generate their interest in myKaarma
  • Leveraging data and usage reports for current myKaarma customers to identify new/upsell opportunities for these customers
  • Building relationships with counterparts in other departments i.e. Performance Management to cultivate leads and referrals in the current base of business
  • Leveraging Salesforce and other sales enablement tools to generate targeted lists of prospects
  • Creating appointments for qualified dealership personnel to attend live demonstrations that convey the value of myKaarma
  • Utilizing a consultative approach to determine the needs of prospects and overcoming objections
  • Collaborating with Product Consultant (PC) teams to ensure prospective clients attend product demonstrations
  • Constructing weekly reports to summarize the strategies and results for the week
  • Keeping accurate, up-to-date information about prospective clients
  • Maintaining a thorough knowledge of myKaarma as well as similar products offered by competitors

Skills and Qualifications:

  • 1 year + Sales Experience: Experience working in and/or selling in the Automotive space is preferred—strong preference is given to candidates with previous SaaS sales experience. 
  • Communication Skills: Excellent verbal and written communication skills are essential for effectively conveying information to customers and colleagues.
  • Customer Focus: A customer-centric approach and the ability to build and maintain relationships with customers are vital.
  • Product Knowledge: Ability to quickly become familiar with the company’s products or services and the ability to explain their features and benefits is a must.
  • Computer Skills: Proficiency in using sales and CRM software and basic computer applications like Google Docs will be required.
  • Adaptability: Adapting to changing market conditions and customer needs is essential in the dynamic sales field.

We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.


Total Rewards at myKaarma

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

  • Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights.
  • Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
  • Time Off: Generous vacation time to recharge and balance life outside work.
  • In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments onsite.

The starting salary range for this role is $24 per hour + Uncap Commission, depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form

myKaarma participates in the E-Verify Program.

myKaarma

myKaarma Delivers Everything Fixed Ops… In One Place myKaarma is an automotive SaaS platform that delivers Exceptional Customer Interactions for franchise auto dealers that embrace its solutions. Our dealers experience the benefits of using a platform meticulously engineered to communicate with customers at every aspect of the service, repair, and maintenance journey. We provide an organic self-contained system that is easy to use and saves time. It is designed from the customer-in, so it ensures that every interaction with your customers is positive and memorable. The myKaarma end-to-end mKOS platform seamlessly integrates dealer scheduling, communications, payments, pickup and delivery, video MPI, BDC solutions, insightful reporting, and more. It is the first truly unified solution for fixed operations that combines native key applications, deep integrations with both software and DMS providers, and open APIs from which dealers and OEMs can build upon. It is the platform for automotive success. It is, "everything fixed ops… in one place.” myKaarma is headquartered in Long Beach, CA.
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