Customer Service Representative
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A1 Body & Glass
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Customer Service Representative
A1 Body & Glass
Posted 3 months ago
Full Time
West Palm Beach, Florida
In Person
Smart Summary
Responsibilities
The Customer Service Representative will greet guests, act as a liaison between customers and estimators, and manage office administrative tasks. They are also responsible for basic accounting functions, including accounts receivable and accounts payable.
Qualifications
You possess excellent customer service and communication skills, with a willingness to learn and adapt to new responsibilities. You are capable of handling basic accounting functions, managing administrative tasks, and serving as a liaison between customers and estimators. This role requires a proactive attitude and the ability to maintain organization in a fast-paced environment.
Must Have Skills for ATS
accounts receivable
accounts payable
Purchase Orders
vehicle estimates
Job Description
Job description
We are seeking a Body Shop Office Administrator (Customer Service Representative) with excellent customer service skills and an excellent attitude. Ideal candidates must possess multi-tasking skills and have the willingness to learn and adapt. This individual will greet guests and act as a liaison between customers and the estimators. The CSR will be responsible for basic accounting functions in both accounts receivable and accounts payable.
The Body Shop Office Administrator performs a wide range of administrative and office support duties. Duties include but not limited to:
• Provide first-rate customer service while greeting customers and answering phones
• Communicate and work with estimators to follow up on each repair and keep customers informed of progress
• Complete Purchase Orders for body repair work sublet
• Monday through Friday - with Rotational Saturdays
• Create files and other office duties, such as organize documents and invoices
• Willing to learn other body shop duties including vehicle estimates for promotion consideration
• Assist Body Shop Manager with various clerical duties
• Comply with all company policies, procedures, and safety standards
• Update and schedule repair estimates and appointments for the body shop
• Monitor texts and emails
• Willing to Train
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A1 Body & Glass
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