Job Title: Kitchen Expediter

Classification: Non-Exmept

Role Description

The Kitchen Expediter ensures the smooth and efficient flow of food orders form the kitchen to guests, acting as a liaison between the kitchen staff, servers, and management to ensure that orders are accurately prepared, plated garnished and delivered in a timely manner. 

Key Responsibilities

• Receive and review food orders from servers or kitchen staff
• Verify accuracy and completeness of orders, ensuring all special requests or dietary restrictions are noted
• Communicate any modifications or special instructions to the kitchen staff if required
• Prioritize orders based on their designated sequence and member preference
• Maintain respectful communication with the kitchen staff to monitor the progress of food preparations
• Coordinated plating ad presentation of dishes, ensuring adherence to established quality and presentation standards
• Ensure all necessary garnishes, condiment or additional items are properly included with each order
• Monitor entire party’s order readiness and coordinate with servers to ensure prompt delivery to members.
• Address any issues or discrepancies with kitchen staff and request necessary corrections.
• Ensure food is served at the correct temperature and that all items on the order are complete and accurate
• Foster effective communication and collaboration between kitchen staff, servers, and management and communicate delays, changes or challenges promptly to all relevant parties
• Relay member feedback, concerns, or special requests to the appropriate personnel
• Collaborate with servers to address any questions or concerns related to the orders
• Maintain a clean and organized expediting station, ensuring it is stocked with necessary supplies
• Monitor and maintain food safety and sanitation standards in the expediting area
• Assist with general cleaning and organizing tasks in the kitchen or dining area as needed

The ideal candidate will have the following experience, skills, and knowledge:

• Previous experience in a similar role in a restaurant or food service establishment
• Excellent organizational and multitasking abilities, with the capacity to handle multiple orders simultaneously.
• Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
• A respect and passion for food.
• Knowledge of food safety and sanitation regulation.
• Flexibility to work shifts, including evenings, weekends and holidays.

The ideal candidate will have the following competencies and qualities:

• Effective communication and interpersonal skills to interact with kitchen staff, servers, and members
• Ability to remain calm and composed under pressure, resolving conflict or issues with professionalism

Dallas Country Club is an Equal Opportunity Employer that does not discriminate based on sex (including gender identity, pregnancy, childbirth, or related medical conditions), gender, race, religion, ethnicity, national origin, political affiliation, citizenship status, physical or mental disability, genetic information, marital status, age, sexual orientation, military service, veteran status, or any other status protected by federal, state, or local laws. The company's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.