Full Job Description

Marco's Pizza is looking for an experienced and motivated General Manager to lead our restaurant team. The General Manager is responsible for overseeing daily store operations, building a strong team culture, delivering excellent guest service, and driving sales and profitability.

This is a leadership role for someone who enjoys developing people, maintaining high operational standards, and creating a great experience for both guests and team members.

What You'll Do

Lead Daily Operations

• Manage all aspects of restaurant operations

• Supervise and support team members during shifts

• Ensure fast, accurate preparation of guest orders

• Maintain a clean, organized, and safe store environment

Drive Sales & Profitability

• Monitor weekly sales goals and service times

• Review Profit & Loss statements and identify opportunities to improve performance

• Control food cost through proper inventory management

• Manage labor through effective scheduling and forecasting

Deliver Great Guest Service

• Ensure every guest receives a 5-Star experience

• Respond to and resolve guest concerns professionally

• Maintain consistent food quality and service standards

Build and Develop the Team

• Recruit, interview, and hire team members

• Train and coach employees on Marco's procedures and service standards

• Foster a positive and motivating workplace culture

• Develop employees for advancement opportunities

Ensure Operational Compliance

• Follow food safety and sanitation standards

• Protect company assets including cash handling

• Maintain accurate data in POS and operational systems

Qualifications

Required

• At least 1 year of restaurant management experience

• High school diploma or equivalent

• Must be 21 years of age or older

• Valid driver's license

Preferred

• ServSafe certification

• Experience working with the Marco's Pizza system

• Completion of Marco's training programs including Leadership Track or Certified Trainer

Skills for Success

• Leadership and team development

• Strong communication and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

• Commitment to delivering excellent guest service

Benefits

• Competitive pay

• Advancement opportunities

• Flexible scheduling

• Employee discounts

• Training and development programs

Equal Opportunity Employer

Marco's Pizza is proud to be an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or any other protected characteristic under applicable law.

Reasonable accommodations will be provided in accordance with the Americans with Disabilities Act.