Sales Consultant

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Fletcher Jones Automotive Group

Posted 3 months ago

Full Time

Ontario, California

In Person

Smart Summary

Responsibilities

The Sales Consultant is responsible for assisting customers in selecting vehicles and providing an exceptional guest experience throughout the sales process. They must also conduct demonstrations, maintain customer relationships, and utilize CRM software to manage sales interactions.

Qualifications

You have a proven track record of producing outstanding results through continuous improvement and consultative selling skills. You are proficient in using CRM software and sales tools to manage customer interactions and maintain client relationships. A valid driver's license and a clean driving record are required, with previous sales experience preferred.

Must Have Skills for ATS

Consultative selling

CRM software

Sales tools

Product information

Vehicle demonstrations

Test drives

Industry trends

Job Description

At Mercedes-Benz of Ontario, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are seeking a Sales Consultant to join our team as we continue to change the industry.

The Sales Consultant is responsible for assisting customers to find the perfect vehicle that meets their needs and providing an exceptional guest experience through the sales process.

If in your personal pursuit of excellence, you have developed a proven track record of consistently producing outstanding results through a commitment to continuous and never-ending improvement, join us. Your next opportunity awaits.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid sick time
  • Paid vacation
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

Responsibilities

  • Engage with customers and exhibit consultative selling skills while assisting them in selecting a vehicle.
  • Assist customers in making an informed purchasing decision by providing detailed product information including features and specifications.
  • Conduct vehicle demonstrations and test drives to showcase the unique features and benefits of different models.
  • Stay up-to-date on industry trends, new vehicle models and competitive offerings to effectively communicate product advantages to customers.
  • Build and maintain strong relationships with customers to ensure repeat business and referrals.
  • Demonstrate proficiency in using CRM software and other sales tools to manage customer interactions and track sales progress.
  • Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

  • Valid in-state driver’s license and clean driving record
  • Previous experience in a sales role preferred

Pay: $41,300 - $203,100 / year is the total expected annual earnings after factoring in all forms of compensation including hourly pay, commissions, bonuses, overtime, benefits (vacation and sick), etc. Employees in this position will primarily be paid incentives including commissions, but they will also be paid minimum wage for non-sales work and for rest periods.  Commissions range from $26,100 to $147,300 per year based on performance.

We attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones Automotive Group brand that drives our company toward success.

We are an Equal Opportunity Employer

Privacy Policy

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Fletcher Jones Automotive Group

Following his father’s footsteps as a “rising star,” Ted Jones had a clear vision of the expansion direction he wanted his business to venture to. In 1991, Jones purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach, setting his plan in motion to create one of the nation’s largest Mercedes-Benz centers. After completing construction and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the growing 18 dealerships that make up the Fletcher Jones Fine Family of Dealerships, today. The strength of our team comes from respecting our differences and our mutual trust. At Fletcher Jones, we set the standard by consistently producing outstanding results through a commitment to continuous and never-ending improvement. That is why we pursue dynamic change and drive it by encouraging creativity and individual initiative. Our team thinks, communicates, and acts in a manner that exemplifies personal and professional excellence. We believe that, in the end, it’s always the extraordinary efforts of our team members working together, that makes great things happen. For employment opportunities, please visit: https://bit.ly/3OeOuz3
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