Room Attendants

B

Bartell Hotels, a CALP

Posted 3 months ago

Full Time

San Diego, California

In Person

Smart Summary

Responsibilities

The Room Attendant is responsible for cleaning and maintaining guest rooms to ensure high customer satisfaction. Duties include changing linens, removing trash, replenishing amenities, and reporting maintenance issues.

Qualifications

You have the ability to provide neat and clean customer rooms in accordance with hotel standards. You are responsible for cleaning bathrooms, dusting surfaces, vacuuming, and replacing linens. You must also report maintenance issues and handle lost and found items.

Must Have Skills for ATS

cleaning

vacuuming

dusting

linen replacement

maintenance reporting

Job Description

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. 

Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. 

Bartell Hotels is an equal opportunity employer.

Primary Objective of Room Attendant Position

To maximize customer satisfaction by providing neat and clean customer rooms in accordance with the standards of Bartell Hotels

Responsibilities

  • Insures customer satisfaction by cleaning customer rooms daily according to operational policies and standards
  • Removes soiled bed and bath linens and replaces with clean linens as required
  • Removes accumulated trash and debris from room as required
  • Cleans bathroom area, dusts all surfaces and vacuums room as required
  • Replenishes promotional materials and literature and room amenities 
  • Reports maintenance requests and replacement orders
  • Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling
  • Leaves all customer belongings in stay over rooms unless they have been discarded in the trash
  • Maximizes job efficiency and neat, orderly appearance by maintaining well-stocked and clean supply cart and linen closet
  • Maintains vacuum cleaner by replacing and/or emptying bag daily, cleaning and placing according to S.O.P.'s
  • Notifies Housekeeping Department immediately if any stock shortages exist
  • Pulls any damaged or rewash linen and returns them to the Housekeeping Department
  • Insures safety and security by securing the locks on linen closets and linen chute doors
  • Reports all "Do Not Disturb" or bolted door rooms to Housekeeping department as required
  • Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance

Other duties may be assigned as needed

Physical Demands & Work Environment 

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell.  The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, as well as frequently lifting and/or moving up to 50 pounds.  The employee must also be able to go up and down a flight of stairs while carrying 50 pounds.  The employee is sometimes exposed to outside weather conditions and the noise level in the work environment is usually moderate.

B

Bartell Hotels, a CALP

Offering a unique and authentic brand of hospitality and entertainment, Bartell Hotels' collection of distinguished hotels, private marinas, remarkable restaurants and memorable live music venues perfectly capture the essence of San Diego. Each of our hotels tell a story of their own, through personalized service and provide a truly different experience for every guest. Hotels include The Pacific Terrace Hotel, Humphreys Half Moon Inn, Best Western Plus Island Palms Hotel and Marina, The Dana on Mission Bay, Holiday Inn San Diego Bayside, Sheraton La Jolla Hotel, Days Inn by Wyndham-San Diego Hotel Circle, and Hilton San Diego Airport/Harbor Island. Restaurants include Humphreys SoCal Dining & Music, Blue Wave Bar & Grill, Point Loma Cafe, Firefly, Humphreys Grill and Panorma. Bartell Hotels also owns Humphreys Concerts by the bay outdoor music venue. Outstanding guest accommodations and gracious service. Unparalleled cuisine. Dazzling entertainment. This is the Bartell Hotels Experience. We invite you to relax and enjoy every moment!
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