Executive Housekeeper 

Home2 Suites By Hilton - Ramsey, MN 

Working somewhere you’d rather not be?  Are you looking for your next opportunity?

We offer a fun place to work, an extraordinary team with decades of service and stability, and the ability to grow your career.

Home2 Suites By Hilton - Ramsey, MN is a franchised hotel, managed by First Call Hospitality.  As an established hotel management company, First Call Hospitality has developed, owned or managed over 50 properties that offers its employees great training, development opportunities, and a long-term home-base for those who like to work hard with and for a quality organization.  

We are known for the great care we take with our hotels as well as for the owners, the guests and associates alike.

The Position: We’re looking for an Executive Housekeepers who is responsible for planning and directing the day-to-day organization and long-term operations of the housekeeping department.  Ensures the team cleans and prepares all spaces so they are clean, fully stocked, and in good working order which allows us to deliver an exceptional experience for our guests.  Additionally, Executive Housekeepers contribute to the overall safety and security of the hotel by reporting damage, following safety rules, and assisting in emergency situations. 

The Perks:  In return for your hard work we offer a competitive benefits package which can be tailored to your needs.

• We Invest in Your Future Success! Training and development programs available.

• Enjoy the Holidays! We offer 6 holidays (paid at time and half for hours worked).

• Employee Social Events!  Who can’t use a great party!? 

• Exceptional benefits including elective Medical, Dental, Vision and Supplemental Insurance.

• Paid Time Off (PTO) accrual starting on your first day of work.

The Responsibilities: 

• Plans and direct the day-to-day operations of the housekeeping department

  • Assigns rooms to room attendants

  • Oversee operations of laundry operations

  • Assigns special cleaning duties on a daily basis

  • Manages master key distribution and with room attendants 

  • Ensures guest’s special requests are completed appropriately

  • Ensures room cleanliness meets standards by conducting daily inspections of all rooms and areas

• Ensures all storage areas are clean and maintained properly

• Establishes processes to ensure communication reaches all shifts

• Reviews and completes weekly department schedule to accommodate hotel’s needs

• Maintain department payroll hours/dollars within budget requirements

• Attract, train, develops and retains a high-performance team; provide encouragement and correction as appropriate

• Oversees all budget and forecasting processes for the housekeeping department

• Focus on quality and service in all areas of housekeeping, ensuring that standard operating procedures are adhered to always

• Ensure health and safety standards are taught and adhered to and must have knowledge of the equipment, chemicals and supplies used

• Monitor consumption and ensure that proper par levels are maintained for all materials needed for rooms division

• Report any damage, mechanical problems, or missing room equipment/items 

• Maintain Lost and Found items securely and follow proper documentation and procedures

• Ensure deep cleaning programs are maintained per standards

• Attend manager meetings to ensure department meets the daily, weekly, and monthly needs of the hotel

The Requirements: 

• Must have a professional, warm, and approachable disposition

• Must be able to successfully prioritize and complete tasks through team members in prescribed timeframe and manage workflow

• Effectively communicate with team members, management team and guests

• Good eye for detail 

• Working knowledge of public spaces, rooms and equipment used in housekeeping department

• Fluently read, write, and speak English

• At least 1 year of prior housekeeping supervisory experience preferred

• Demonstrated ability to remain level-headed in hectic and tense situations

Why Should You Apply?

• We offer competitive pay

• We are small enough to be like family…and large enough to be the support you need in what can be a challenging position!

• We have multiple hotels that offer endless advancement and professional development opportunities.

Equal Employment Opportunity

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. 

We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.  Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including termination.

Apply…come on…see if this position is a good fit?