Bilingual Spanish Insurance Representative
Gomez Insurance Agency
Bilingual Spanish Insurance Representative
Gomez Insurance Agency
Posted 5 months ago
Full Time
Chicago, Illinois
In Person
Smart Summary
Responsibilities
The representative will serve as a primary point of contact for clients, managing inquiries and resolving insurance-related issues. They are responsible for educating customers on policies, processing updates, and maintaining strong professional relationships.
Qualifications
You have excellent communication skills, both written and verbal, and a proactive approach to problem-solving. You are comfortable learning computer functions and can work effectively in a team environment. Fluency in both English and Spanish is a required qualification for this role.
Must Have Skills for ATS
Bilingual Spanish
Job Description
- Simple IRA with employer match
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Responding promptly to customer inquiries via phone and email.
- Providing information about insurance policies, coverage details, and claims processes.
- Assisting clients with policy changes, updates, and renewals.
- Investigating and resolving customer issues or concerns with empathy and professionalism.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment
- Bilingual Spanish (required)
Gomez Insurance Agency
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