Job Title: Retail – Automotive Technician I

Reports To: Retail – Store Manager

Location: Clemmons

Employment Status: Full Time

FLSA Status: Hourly/Non-Exempt

Hours may vary, depending on store needs, however this position has typical work hours Monday – Friday from 7:30AM – 5:30PM, Saturday as needed

Job Summary:

A retail automotive service technician is an essential part of the PTC retail team. In this role you will have continued opportunity for growth with PTC as you continue to gain more experience and learn new skills. As a retail tire and general service technician you will be required to perform a wide range of tasks from mounting tires to oil changes and general maintenance items that may include but are not limited to the key points in the following points.

Essential Functions and Tasks:

• Mounting and balancing basic OE tires on passenger cars and light trucks. 
• Performing basic oil and filter changes on vehicles including being able to accurately identify the required oil and filter specifications.
• Having the ability to identify tire and wheel sizes as well as tire ply ratings.
• Properly torquing wheels 
• Resetting tire pressure monitoring system 
• Performing flat tire repairs; being able to identify the cause of a leak and determine if it can be safely repaired or if it needs to be replaced, when repairing a tire you must adhere to TIA recommended procedures).
• Assist in shop and grounds clean up to maintain a clean and safe work environment 
• Keep equipment clean and organized
• Following Tire Industry Association safety procedures 
• Performs state inspections, as needed
• Any other duties assigned by the store manager

Qualifications:

• Must be 18 years of age. 
• Must have a High School Diploma or GED
• Must be able to operate a motor vehicle 
• Must pass background check and drug screen.
• Must be able to work in a team-oriented, fast-paced environment.
• Must be reliable and dependable and display excellent attendance.
• Basic TIA Tire Service Certification is a plus (In house TIA training will be provided if technician does not possess certification). 
• Minimum of six months of experience in a similar role, preferred. 

Knowledge, Skills, and Abilities:

• Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
• Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
• Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
• Integrity - Employee is required to be honest and ethical.
• Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.

Required Physical Abilities:

Physical requirements of this position may require a range of activities. These can include, but are not limited to:

• Lifting and carrying – the ability to lift and transport objects of specified weights, which may vary by job. Regularly lift and/or move up to 100 lbs, frequently lift and/or move up to 100 pounds.
• Standing and walking – this position will require standing and walking for periods of time

• Bending and stooping – bending, stooping, or crouching are requiring to effectively preform essential duties of this position.
• Reaching and pushing/pulling – the ability to reach for items, push carts, or pull equipment will be necessary for daily activities.
• Sitting – there will be times this position will be needed to sit for prolonged periods of time.
• This position will also be required to operate certain machinery and other equipment safely.

Work Environment:

This position will require employees to work in certain weather conditions, such as heat, cold, as well as potentially confined spaces.