Collection Point Caller
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TruNorth Resolution Group LLC
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Collection Point Caller
TruNorth Resolution Group LLC
Posted 4 months ago
Full Time
Town of Amherst, New York
In Person
Smart Summary
Responsibilities
The Collection Point Caller is responsible for generating inbound calls through outbound contact efforts and maintaining professional communication with consumers. They must ensure compliance with company standards while meeting daily activity and performance targets.
Qualifications
You are a self-motivated and dependable individual with strong verbal communication skills and basic computer proficiency. You should be comfortable working in a goal-driven environment and able to generate inbound calls for the office through outbound contact efforts.
Must Have Skills for ATS
Zizo platform
Job Description
- Bonus based on performance
- Company parties
- Opportunity for advancement
- Paid time off
- Training & development
We are seeking a motivated and professional Collection Point Caller to generate inbound calls for our office. This position plays a key role in initiating consumer contact and supporting our collections team.
Key Responsibilities
- Generate inbound calls for the office through outbound contact efforts
- Clearly and professionally communicate with consumers
- Maintain compliance and professionalism on every call
- Meet daily activity and performance expectations
- Support team goals and overall company production targets
- Previous point caller experience is a plus (not required)
- Strong verbal communication skills
- Comfortable working in a goal-driven environment
- Self-motivated and dependable
- Basic computer skills
- Competitive hourly wage (based on experience)
- Highly competitive performance incentives
- Bonus structure integrated with Zizo platform
- Daily performance-based games and incentives
- Opportunity for growth and advancement
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TruNorth Resolution Group LLC
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