General Manager

A

AJG Holdings and Wholesale

Posted 2 months ago

Full Time

Flagstaff, Arizona

In Person

Smart Summary

Responsibilities

The General Manager is responsible for overseeing daily restaurant operations, including team leadership, financial performance, and maintaining high standards of food quality and guest service. They also manage local marketing efforts, community engagement, and ensure compliance with all safety and labor regulations.

Qualifications

You have at least 1 year of restaurant management experience, preferably in QSR or fast casual environments. You are skilled in leadership, organization, communication, and managing budgets, staffing, and inventory. You also demonstrate a passion for guest service and team development.

Must Have Skills for ATS

restaurant management

customer service

financial performance

food cost management

labor cost management

inventory management

staffing

P&L management

local marketing

Job Description

Firehouse Subs® is hiring an experienced and motivated General Manager! If you're passionate about restaurant leadership, customer service, and driving operational excellence, this is your chance to join one of the nation's top-rated fast-casual restaurant brands.

As a General Manager, you'll lead a high-performing team, ensure profitability, and uphold our commitment to hearty food, heartfelt service, and community impact.


Position Summary

You'll be fully accountable for the successful operation of your restaurant, including team development, guest experience, and financial performance-all while fostering a fun, energetic, and guest-focused environment.


Key Responsibilities

  • Operational Excellence: Ensure compliance with health, safety, labor, and employment regulations.
  • Leadership & Culture: Build a positive, team-oriented environment aligned with Firehouse Subs® values.
  • Guest Experience: Deliver exceptional service and maintain high standards of food quality and cleanliness.
  • Financial Performance: Manage food and labor costs, control expenses, and achieve sales growth.
  • Team Development: Recruit, train, and develop Assistant Managers and Shift Leaders.
  • Marketing & Community Engagement: Drive local marketing efforts and represent the brand at community events.
  • Foundation Support: Promote Firehouse Subs Public Safety Foundation® initiatives.
  • Facility Management: Maintain equipment and report issues promptly.
  • Communication: Keep open communication with District Manager and ownership.

Qualifications

  • 1+ years of restaurant management experience (QSR or fast casual preferred)
  • Strong leadership, organizational, and communication skills
  • Proven ability to manage budgets, staffing, and inventory
  • Passion for guest service and team development
  • Ability to work on your feet for extended periods (up to 13 hours)
  • Ability to lift up to 50 lbs.

Benefits

  • Health and dental plans
  • PTO (12 days per year)
  • Cell phone per diem
  • Paid training (3–6 months)
  • Quarterly bonus program
  • Tips averaging $3–$6 per hour
  • Greaseless kitchen environment
  • Career growth opportunities

About Firehouse Subs®

Founded by former firefighters, Firehouse Subs® is built on a passion for hearty food, heartfelt service, and public safety. Through the Firehouse Subs Public Safety Foundation®, we give back to the communities we serve. Join a brand recognized as #1 in community support in the restaurant industry.

✅ Ready to lead and grow your career in restaurant management? Apply today and join the Firehouse Subs® family!


Note: This position is with an independently owned and operated franchise. All hiring decisions are made by the franchisee.

A

AJG Holdings and Wholesale

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