Job Title: Sales Coordinator

Status: Non - Exempt

Reports to: Director of Sales

About The Abbey Inn & Spa

Nestled above the Hudson River, The Abbey Inn & Spa is a boutique luxury destination offering elevated hospitality experiences rooted in history, warmth, and authenticity. As part of the Meyer Jabara Hotels portfolio, we are dedicated to people-first service, meaningful connections, and results-driven performance.

The Sales Coordinator plays a vital role in supporting the Sales team by ensuring smooth administrative operations, polished client communications, and exceptional organization. This position directly contributes to revenue generation and guest satisfaction through attention to detail, proactive support, and genuine hospitality.

Position Summary:

The Sales Coordinator provides administrative, organizational, and logistical support to the Sales Department, assisting with group, catering, social, and corporate business. This role serves as a key liaison between sales, operations, and clients to ensure accuracy, responsiveness, and seamless execution from initial inquiry through post-event follow-up.

The Sales Coordinator is expected to embody Meyer Jabara Hotels' J Quality Behaviors: Joy, Jump, Join, by working collaboratively, responding proactively, and supporting team success while delivering an exceptional experience for internal partners and external clients.

Sales & Administrative Responsibilities

• Support the Director of Sales and Sales team with daily administrative tasks and sales operations
• Manage incoming sales inquiries via phone, email, and web platforms promptly and professionally
• Prepare, distribute, and track proposals, contracts, and Banquet Event Orders (BEOs) as assigned
• Maintain accurate and up-to-date client, account, and booking information within the property's sales system
• Coordinate site inspections, client visits, and sales appointments, ensuring a welcoming and organized experience
• Assist with group room blocks, catering details, and internal communication between departments
• Create and distribute internal sales reports, forecasts, and event documentation as requested
• Monitor contract status, deposits, and deadlines to support timely follow-up and revenue protection
• Provide on-site or pre-event support for group arrivals, meetings, and special events as needed
• Support overall Sales & Marketing initiatives, including promotions, collateral, and database management

Experience & Education:

• Previous experience in hotel sales, hospitality administration, events, or a related field preferred
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills with a professional, guest-focused demeanor
• High attention to detail and accuracy in documentation and data entry
• Proficiency with Microsoft Office (Word, Excel, Outlook); experience with hotel sales systems preferred
• Ability to work independently while collaborating effectively with cross-functional teams
• Flexible schedule as business needs require

Physical & Work Requirements

• Ability to sit, stand, and move throughout the property during site tours and meetings
• Ability to work at a computer for extended periods
• Occasional lifting of materials up to 25 lbs (collateral, event materials)
• Availability to support occasional evenings or weekends for events or site visits

Benefits (Full-Time Employees) 

• Group Medical Plan 
• Dental Plan 
• 401(k) Plan 
• Voluntary Benefits, including:  
  • Life Insurance 
  • Critical Illness Insurance 
  • Accident Insurance