Dental Office Receptionist

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Westford Smiles Dental Center

Posted 3 months ago

Full Time

Westford, Massachusetts

In Person

Smart Summary

Responsibilities

The receptionist will manage front desk operations, including greeting patients, scheduling appointments, and handling check-in/check-out processes. They are also responsible for maintaining patient records, processing payments, and coordinating with dental staff to ensure smooth office operations.

Qualifications

You have a college education or diploma, and proficiency in computer usage software and Microsoft Office Suite. Previous experience in a dental or medical office, knowledge of dental terminology, and insurance processes are beneficial.

Must Have Skills for ATS

Microsoft Office Suite

dental terminology

insurance processes

Job Description

Benefits:
  • Employee discounts
  • Health insurance
  • 401(k)
  • Bonus based on performance
  • Profit sharing
  • Training & development
About the Role:Join our team at Westford Smiles Dental Center as a Dental Office Receptionist, where you will be the welcoming face of our practice! We are looking for a friendly and organized individual to help create a positive experience for our patients while managing the front desk operations.

Responsibilities:
  • Greet patients warmly and manage check-in and check-out processes.
  • Handle phone calls, schedule appointments, and confirm patient visits.
  • Maintain accurate patient records and ensure confidentiality.
  • Process payments and manage insurance claims efficiently.
  • Assist with patient inquiries and provide information about services.
  • Coordinate with dental staff to ensure smooth office operations.
  • Maintain a clean and organized reception area.
  • Support marketing efforts by promoting services and events.
Requirements:
  • College Education or Diploma;  additional education in healthcare is a plus.
  • Previous experience (at least 1 yr) in a dental or medical office beneficial.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills with attention to detail.
  • Proficiency in computer usage software , Microsoft Office Suite.
  • Ability to multitask and work in a fast-paced environment.
  • Positive attitude and a passion for patient care.
  • Knowledge of dental terminology and insurance processes is beneficial.
About Us:Westford Smiles Dental Center has been serving the Westford, MA community for two decades, providing exceptional dental care with a personal touch. Our patients love us for our compassionate team and state-of-the-art facilities, while our employees appreciate a supportive work environment and opportunities for professional growth.

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Westford Smiles Dental Center

Comprehensive, Restorative and Cosmetic Dentistry Dr. Ramesh Kare and team at Westford Smiles are dedicated to providing our patients, our number one priority, with an exceptional dental experience. Patients can relax in our soothing, serene, spa-like environment with complimentary amenities including paraffin hand waxing, massage chairs, and warm face towels. Above all else, you can relax knowing that you’re being cared for by a highly dedicated team of dental professionals. Dr. Ramesh Kare is a renowned practitioner skilled in comprehensive family and cosmetic dentistry creating beautiful smiles and helping find practical solutions to patients' dental concerns. The dentistry Dr. Kare provides in Westford and the surrounding Merrimack Valley area, seamlessly integrates dental science with art to redesign your smile. Our team will treat you with care and respect by carefully listening to all of your concerns and always keeping your best interest as our primary focus. Our mission is to develop a long-term relationship by consistently educating patients on their oral health, while raising the bar of their experience every time they enter our office.
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