Customer Service Representative - State Farm Agent Team Member

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Alexis Ducorbier - State Farm Agent

Posted 2 months ago

Full Time

, Louisiana

In Person

Smart Summary

Responsibilities

The role involves answering customer inquiries, providing policy information, and assisting with policy changes. Additionally, the representative will process insurance claims and maintain accurate records of all customer interactions.

Qualifications

You have strong communication and interpersonal skills, with a keen attention to detail and the ability to multitask. Previous customer service experience is preferred, and you are driven to provide exceptional customer experiences and support the growth of an insurance agency.

Must Have Skills for ATS

Salesforce

Job Description

Benefits:
  • Competitive salary
  • Paid time off
  • Training & development
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Alexis Ducorbier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

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Alexis Ducorbier - State Farm Agent

State Farm Agent Alexis Ducorbier in Hammond, LA - We offer Auto, Home, Life, and Renters insurance. Call us at (985) 345-3830 to learn more.
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