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Mandarin or Cantonese Physical Therapy and Acupuncture Front Desk

C

Chung Ying Physical Therapy & Acupuncture PC

Posted 6 months ago

Full Time

New York, New York

In Person

Smart Summary

Responsibilities

The front desk receptionist is responsible for scheduling patient appointments, managing calendars, and verifying insurance benefits. They will also handle communication with insurance companies and maintain patient files in a fast-paced clinical environment.

Qualifications

You have a high school diploma and are proficient in Mandarin or Cantonese, along with English. You possess strong communication and customer service skills, with the ability to multitask and manage administrative duties in a fast-paced healthcare environment.

Must Have Skills for ATS

Mandarin

Cantonese

Microsoft Excel

Google Sheets

Insurance verification

Job Description

Benefits:
  • Employee discounts
  • Training & development
  • Wellness resources
Full-Time Physical Therapy and Acupuncture Front Desk / Receptionist (Mandarin or Cantonese Required)

Location
139 Centre St, New York, NY 10013


Schedule


  • Monday, Tuesday, Wednesday, Friday & Saturday

  • 9:30 AM – 6:00 PM

  • 30-minute unpaid lunch break

  • On-site position (not remote)

Position Overview

We are a busy outpatient physical therapy private practice seeking a full-time Front Desk / Receptionist who is Mandarin or Cantonese speaking. The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced healthcare environment.


Key Responsibilities


  • Schedule patient appointments and manage daily calendars

  • Verify and inquire about insurance benefits

  • Answer phone calls and respond to all communication channels used by the company

  • Organize and maintain patient files and records

  • Assist with insurance billing-related matters

  • Communicate with insurance companies via phone and email

  • Perform general front desk and administrative duties

Required Skills

  • Proficiency in Microsoft Excel, Word, and Google Sheets

  • Strong communication and customer service skills

  • Ability to multitask, work independently, and solve problems efficiently

  • Basic office and administrative skills

Job Requirements

  • High school diploma required

  • Meticulous, responsible, and enthusiastic attitude

  • Ability to communicate clearly with patients and staff

  • Must be legally authorized to work in the United States

Language Requirements

  • Mandarin or Cantonese (Required)

  • English (Required)

Compensation

  • Hourly pay: $18 – $22, based on experience

Healthcare Setting

  • Outpatient

  • Private practice

Medical Specialty:

  • Physical & Rehabilitation Medicine

C

Chung Ying Physical Therapy & Acupuncture PC

Founded in 2009, Chung Ying Physical Therapy & Acupuncture now runs five physical therapy clinics combining Acupuncture and Chinese Medicine services in New York City. We are dedicated to providing the highest quality of services in physical therapy, acupuncture and Chinese medicine. Our clinics provide comprehensive treatments with an emphasis on manual techniques and are known to treat musculoskeletal pain and disability. All of our physical therapists and acupuncturists are NYS licensed and attend continuing education courses to keep their skills up to date. Now you can find us at Brooklyn, Columbus circle, East Midtown, Financial District and Queens.
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