BDC Representative-Internet Consultant-Alphorn Ford

H

Home Run Auto Group

Posted about 2 months ago

Full Time

Monroe, Wisconsin

In Person

Smart Summary

Responsibilities

The BDC Representative is responsible for scheduling service and sales appointments while managing customer follow-ups and recall notifications. They act as a primary point of contact for dealership guests, ensuring high standards of customer service and professional communication.

Qualifications

Job Description

BDC Representative to add to our Call Center Team

Alphorn Ford-Monroe, WI

Job Responsibilities:

* Schedule Service Department Appointments

* Call Customers on Current Open Recalls

* Respond to Internet Inquiries and Schedule Sales Appointments

* Complete follow up Customer Service Calls

As a Customer Service Representative you become a cornerstone of our dealership group by providing our guests with excellent customer service in every interaction. A Customer Service Representative is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment!

If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today!

Customer Service Job Requirements:

* Proficient in spreadsheets

* Excellent communication skills

* High levels or integrity & work ethic

* Outgoing, organized & self motivated

* Type 40 words per minute

Customer Service Benefits:

* Love where you work!

* Salary plus monthly bonus pay

* Health, Dental & Life Insurance

* Short term Disability Insurance

* 401K with company match

* Vacations & Discounts

***ACCEPTING APPLICATIONS until 5/31/2026

L1

H

Home Run Auto Group

Visit Alphorn Ford in Monroe for a variety of new & used cars cars, parts, service, and financing. We are a full service dealership, ready to meet you and earn your business.
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