Job Description

It’s about interactions more than transactions.

Have others complimented you on your attention to detail and exceptional organizational skills? Are you known for your ability to adapt in everchanging fast paced environments? Are you ready to facilitate all the moving pieces to help deliver a top-quality experience? If so, being a Mortgage Loan Closer with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services.

Who you are:

As a Mortgage Loan Closer, you are our key support. You will be responsible for reviewing final underwriting approvals for mortgage loans in process to confirm completion and closing readiness. More than that, this role is about providing top-quality service and doing so with integrity, caring, and excellence in mind.

What you’ll do: 

• Review final Underwriting approval for mortgage loans in process to confirm completion and closing readiness
• Utilize subject matter expertise to ensure that organization is adhering to current internal policies and State/Federal mortgage regulations
• Review mortgage loan documents for accuracy and prepare mortgage closing packages to ensure that mortgage process is running efficiently and follows regulatory guidelines
• Serve as back-up to Mortgage Funder, reviewing final signed closing packages for accuracy prior to wire request and authorization as necessary
• Act as a liaison between the clients, underwriters, and organizational staff to ensure effective communication throughout multiple departments
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• 1+ years of real estate processing or closing experience or 2+ years of loan operations experience

• Strong customer service skills

• Excellent organization skills with strong attention to detail

• Excellent written and verbal communication skills

• Knowledge of basic mortgage lending regulatory guidelines

• Proficiency with Microsoft computer applications

Additional Preferred Skills:

• Bachelor’s degree

• Experience with Empower LOS or Blend applications

• Experience with Desktop Underwriting (DU) or AUS

• Bilingual (English and Spanish preferred)

• Experience with real estate title work and title policy endorsements

• Experience and extensive knowledge of current TRID and RESPA regulations

• Knowledge of legal documents related to consumer real estate

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.