Team Leader - Green Clean Express Auto Wash

Express Wash Concepts

Posted 2 months ago

Full Time

Virginia Beach, Virginia

In Person

Smart Summary

Responsibilities

The Team Leader is responsible for supporting site operations, driving sales growth, and ensuring high-quality customer service standards. They will lead the team, manage customer interactions, and perform quality control checks to maintain service excellence.

Qualifications

You have a high school diploma or equivalent and previous sales or customer service experience is a plus. You are able to work flexible hours, including weekends, and maintain a positive attitude while upholding accountability and a professional appearance.

Must Have Skills for ATS

Sales

Customer Service

Job Description

Location:

836 Kempsville Rd, Virginia Beach, Virginia, 23464

Job Description:

Ready to master the art of team leadership? Join our team and start earning $17.50 per hour! Let your leadership journey begin with us! 

As part of Express Wash Concepts, one of the region’s fastest-growing and award-winning companies, we offer more than just a job – we provide a path to growth and success. Whether you’re starting your career or looking to take it to the next level, we’re here to support your journey.  

At Green Clean Express Auto Wash, we’re more than just a car wash—we’re committed to delivering fast, eco-friendly services, providing exceptional customer care, and giving back to our communities. Most importantly, we empower our team members with a clear roadmap for growth, offering opportunities to advance from Team Leader to leadership roles and beyond. 

Why You’ll Love Working Here  

  • Continuous training: Invest in your development with ongoing training. 

  • Secure future: 401k plan with a company match of up to 4%. 

  • Unlimited Wash Club Membership 

  • Supplied uniforms: Professional appearance with high-quality uniforms. 

  • Paid vacation: Take well-deserved breaks as outlined in our Employee Manual. 

  • Educational reimbursement 

Where Clean Cars Begin: Your Role  

As a Team Leader, your role involves supporting the site's facility and operations responsibilities. Contribute to delivering outstanding customer service, boosting sales growth, and upholding stringent quality standards. 

  • Drive exceptional customer service, sales growth, and maintain rigorous quality standards as a Team Leader. 

  • Greet customers with long-lasting first impressions. 

  • Educate customers about the benefits of our Unlimited Wash Club. 

  • Actively engage with customers pre/post wash for 100% satisfaction. 

  • Maintain quality assurance through accurate Quality Control checks. 

  • Lead the team in achieving and sustaining high-quality service. 

  • Address customer escalations calmly and effectively. 

  • Operate basic retail equipment and understand the wash process. 

  • Drive team performance to exceed service standards. 

  • Foster a positive and collaborative team environment. 

  • Perform other related duties as required and assigned. 

What You’ll Need to Shine  

  • High school diploma or equivalent, or current enrollment.  

  • Previous sales or customer service experience is a plus.  

  • Ability to work flexible hours, including weekends.  

  • Positive attitude, willingness to take direction, and a professional appearance.  

  • Follow safety guidelines and wear the required safety equipment.  

  • Aspire for excellence in all tasks, consistently setting an example through leadership. 

  • Maintain a professional appearance in accordance with appearance guidelines. 

  • Exceed expectations and uphold accountability in all responsibilities. 

  • Demonstrate flexibility in working hours, including weekends. 

Work environment and physical demands 

  • Required to stand and move throughout the site for the entire shift. 

  • Ability to work on your feet for an entire shift in a fast-paced environment. 

  • Ability to work outside in all weather conditions. 

  • Ability to lift 25lbs. 

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. 

Express Wash Concepts

Moo Moo Express Car Wash is Central Ohio’s award-winning, premier express car wash with 39+ locations and growing! Moo Moo’s fast, high-quality, and environmentally friendly car washes are 100% satisfaction guaranteed, and available in four options: Low Fat ($11), Whole ($16), Crème de la Crème ($22), and our best Ceramic 4 Ultra ($26). The Monthly Wash Smart Unlimited Club, starting at $22 a month per vehicle, offers unlimited car washes. Special Fleet pricing is also available. The company’s three-minute, environmentally friendly car wash system features the industry’s best gentle Envirosoft wash material— a closed-cell, soft foam material that safely and effectively removes dirt and road film from vehicles. Envirosoft eliminates the potential of scratching or transferring absorbed sediment from one vehicle to the next. Customer satisfaction is 100% guaranteed. Moo Moo Express currently operates in the following Central Ohio communities including Bexley, Clintonville, Columbus, Dublin, Gahanna, Grandview, Grove City, Groveport, Heath, Hilliard, Lancaster, Marysville, Newark, New Albany, Northland, Pickerington, Polaris, Reynoldsburg, Upper Arlington, Westerville, Whitehall, and more! Moo Moo Express is part of the Express Wash Concepts family of brands, which also include Greater Dayton, Cincinnati, and Indiana-based Flying Ace Express Car Wash, Greater Cleveland, Toledo, Pittsburgh, and Detroit-based Clean Express Auto Wash, Zanesville Ohio-based Bee Clean Car Wash, and Hampton Roads-based Green Clean Express Auto Wash. Recognized as one of Inc. Magazine’s fastest growing US-based private companies, Express Wash Concepts currently operates more than 130+ locations with 1,225+ employees. Home-grown and operated, Moo Moo Express is proud to be an avid supporter of the Central Ohio community. For more information, locations, and hours, visit www.moomoocarwash.com.
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